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PlayStation 3
19013 cr points
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24 / M / NJ
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Posted 10/1/12
^ I've been using the PS3 Crunchyroll app perfectly since launch with no problems until i got home tonight. I tried watching my normal shows and the loading screen would get stuck on it's rotation. I tried logging out and logging in again but it crashes my PS3 to no avail. Someone please take a look at the problem here... Thanks!
19027 cr points
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35 / M / KS
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Posted 10/1/12
Same here! PS3 slim.

Started having problems with episode four of yuru yuri when the episode started 39 seconds in. tried to go back to the beginning, but it only jumped back to the 39 second mark. so i gave up and watched the rest of the episode with no problem.

then i tried to play episode seven of So, I Can't Play H and no luck! first the loading icon at the bottom kept freezing and then i got took back to the queue. so i restarted the app and now when it crashes my ps3, everytime.

obviously, something's malfunctioning on their end.
29165 cr points
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21 / M / Alberta
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Posted 10/1/12
It's happening on my iPad app too you should check if the website is working
23131 cr points
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Posted 10/1/12
Another one here having same issues,
7025 cr points
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29 / F / San Juan, Puerto...
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Posted 10/2/12
totally having the same issues...
Vegetable Support Manager
Bjaker 
36385 cr points
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34 / M / San Francisco
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Posted 10/3/12


Can you try uninstalling and reinstalling the app and also connecting your machine via ethernet cable?
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29 / F / San Juan, Puerto...
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Posted 10/3/12
DId that, nothing...
2020 cr points
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Posted 10/4/12 , edited 10/4/12
I'm having a weird problem were when I use the PS3 app the audio comes out all weird and echos for every video but when I use the PS3 browser and go the website it works just fine I think it might be my tv because the app worked just fine when using my vizio tv but I switched over to the playstation 3d display tv I just bought and now I'm having this problem could it be the TV or is it just some weird App problem?


Well dug around some more and managed to fix my problem looks like the PS3 was still using the settings from my old TV so all I had to do was reset the audio and video settings on the PS3 by holding down the power button.
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19 / M / New Jersey
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Posted 10/4/12
Well, I haven't had that many problems with the PS3 CR app. > ~ <
There was only one problem when I couldn't watch a particular episode of Gintama because it would freeze.
10518 cr points
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25 / M / SC (from NC), USA
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Posted 10/4/12
I love the PS3 app aside from one issue: Random crashes. It'll black out every now and then when I'm on the menu, forcing me to hard reset the system. I hate that.
10025 cr points
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28 / M / Between heaven an...
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Posted 10/4/12
I'm really not liking the app for ps3. it seems to constantly crash for me since day one when i got it. although i can say that it does work better than it did since the patch. the only anime i watched all the way through without it crashing at all was heroman. There were a few episodes of sword art online i couldn't watch on the ps3 because it would immediately crash at the start of an episode. I mean i love crunchyroll, but the app for ps3 sucks ass!! I have never had my machine crash on me before i had this app. so i'm kinda wondering if all this crashing is going to take a toll on my system. i guess i'll keep checking back till you get a version that works....

sorry this was so long i just needed to bitch a lil bit...
18161 cr points
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25 / F / Ohio
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Posted 10/5/12 , edited 10/5/12
I pretty much joined crunchy roll so I could watch anime on my tv via my ps3 and support the industry at the same time. I realize the ps3 app is newer, but it has some serious issues. It doesn't always load my queue. It times out when I'm searching. I can rarely get an episode to start. It'll just get stuck in rotation trying to load. Now it completely froze my system on a black screen! This feels like a perfect example of releasing something before it's ready. Seems to be a common problem with everything nowadays.

Though, even the website itself is giving me serious problems. It just refuses to load sometimes and have to reload the page multiple times to get it to do anything, so maybe you guys are having server issues.
6022 cr points
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Posted 10/5/12
When ever i open the app and click anything it says " Unable to retrieve data. Please try again." any idea when an update to fix this may be out?
15007 cr points
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Posted 10/5/12
I had no problems until this week, my PS3 and my IPad app get stuck . It goes black and the ps3 crashes . If I am not able to use it on my tv or my iPad , paying for a site is not worth it . I am not paying one more cent . 

CRUNCHYROLL I WILL GIVE YOU UNTIL TOMORROW,  if nothing happens I will quit and start a bad propaganda . One happy customer tells another but an unsatisfied one tells 100 and makes them not use it. 
28037 cr points
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58 / M / Abilene, Tx.
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Posted 10/5/12
Just started having the same problem as xxxpieguy. It either says unable to retrieve data please try again or the spinner just spins and then freezes for about 2 minutes and then unfreezes but never loads the video. I know it's the PS3 app. because I have a Sony google tv and the app is working fine on it. Sure would be nice if CR could get the problems with the PS3 app worked out!
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