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PlayStation 3
7098 cr points
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24 / M / Quebec
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Posted 10/5/12
So i'm in the same boat, the app wont open or there would be an error message saying to try again later.
jree78 
56696 cr points
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36 / M / Houston, TX
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Posted 10/5/12
I get the same thing, is it because the videos were upgraded to HD and you need a good wifi for it, because sometimes the videos work and the picture looks better then I remember and then I would get an error try again later then I'd repeat it until it worked.
4005 cr points
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20 / F
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Posted 10/5/12
I seriously need help.
For my problem I can't even get past the loading screen! D:
I tried reinstalling the app, to see if that worked-- but, alas, it didn't...
I hope I'm not the only person with this problem...
Oh btw, my ps3 is a slim 250gb and its wireless.
I hope someone can help me out!!
18027 cr points
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35 / M / KS
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Posted 10/5/12
RELAX

You're not the only one with problems. Looks like it's on crunchyroll's end. Give them time...

41033 cr points
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37 / M
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Posted 10/6/12
Yeah something is up. The Program would start up a couple times. A lot of the videos don't load. And the ones that do load have a horrible stuttering like there's not enough bandwidth to stream.
16234 cr points
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27 / M / Jacksonville, FL
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Posted 10/6/12
the playstation app keep knocking me off or freezing up
68132 cr points
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28 / M / Irish/German - Am...
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Posted 10/7/12
Hmmm... well my problem is much less major.

I'll be watching an episode of a series (various series including Gintama and Tari Tari) and at a random part of the episode it will just skip to the next one.

The odd thing is that I can go back to the previous episode, fast forward and it won't skip at that part again.

Anyways, overall it seems you have worked out a LOT of the kinks so keep up the good work!

Just wanted to give you a heads up on the problem.
tehyar 
22016 cr points
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Posted 10/7/12
As soon as i pick a vid to watch it makes a sound and sticks a black screen up until i reset the ps3 :(
Posted 10/7/12
Hello
Well i have a problem with the app and the problem is that i docent let me watch anime or drama. When i click to see the episode it start to load but then it freezes and come back to loading but it nevers show me the episode. I tried deleting it and downloading it again but the same problem keeps on. I know its wierd but please help.
32055 cr points
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Posted 10/7/12
I'm also having problems. The app worked perfectly, but I hadn't used it in about 2 weeks. Now, videos won't play at all. I can browse and all, but when I try to play them, it just shows the loading circle, then freezes and goes back to the episode list.
7 cr points
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Posted 10/9/12
Hello there. :)

So here's my problem. I signed up for the free 30 day trial and that turned out fine. So then after the 30 days of the trial was up I saw the charge for the All-Access Premium membership of $11.95 in my bank account right after. It's been a few days after that and only now do I go back on my ps3 to start up crunchyroll and log in. However, whenever I log in it gives me the error message saying I must be a premium member to log in but I have most definitely paid for the service. I receive the same problem when trying to access premium features on the main website as well.

Help with this would be greatly appreciated.
Vegetable Support Manager
Bjaker 
35287 cr points
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33 / M / San Francisco
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Posted 10/9/12


Email me at Support and I'll help figure out where your account is!
Vegetable Support Manager
Bjaker 
35287 cr points
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33 / M / San Francisco
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Posted 10/9/12


Currently looking into the issues that are being reported by users in Puerto Rico.
7 cr points
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Posted 10/9/12
Thanks! Will do.
25011 cr points
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35 / M
Online
Posted 10/11/12
Just a request I guess. When using the website, my two most used methods for sorting series are by Genre and/or by Season. These are the only two options available on the website not listed for the PS3 app. Any possibility these two choices can be added to the Crunchyroll application as well?
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