PlayStation 3

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Post Reply PlayStation 3

BlazeDatpiff420 17691 cr points Send Message: M / From Y to Y Offline	Permalink Reply Quote Posted 10/15/12 hello i figured i'd post here before contacting help. anyway since the 720p streaming has become available i've run into a problem where i can run the ps3 app fine (it turns on, i can serch thur different section and such ect) but after i play one episode as soon as the episode ends and it brings me back to my queue my ps3 freeze's and i need to restart the whole thing. please help i can only watch one episode at a time without restarting my ps3. thanks
	Report to Moderator Fabulous max!
mariotheotaku 19057 cr points Send Message: Offline	Permalink Reply Quote Posted 10/15/12 Ever since CR updated to 720p streaming I haven't been able to stream any videos, the screen is just black. I have a very slow connection speed where I live (1.2mb) and I would love to have a 480p/720p streaming option on the settings if possible. Thank you.
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GodWhomIsMike 14665 cr points Send Message: 32 / M / Staten Island, NY... Offline	Permalink Reply Quote Posted 10/15/12 I uninstalled the PS3 crunchyroll app. PS Store is down, but once it is up, I will reinstall and see if that cures my problem with no audio from any videos in the CR app on PS3.
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GodWhomIsMike 14665 cr points Send Message: 32 / M / Staten Island, NY... Offline	Permalink Reply Quote Posted 10/15/12 GodWhomIsMike wrote: I uninstalled the PS3 crunchyroll app. PS Store is down, but once it is up, I will reinstall and see if that cures my problem with no audio from any videos in the CR app on PS3. I fixed it by the following: - uninstalled CR - downloaded and reinstalled - powered the system up by holding the power button and waiting for the second beep. This seems to have reset the HDMI connection between the TV and PS3. I have audio again with the CrunchyRoll app.
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-Chris311- 39450 cr points Send Message: 25 / M / San Antonio Offline	Permalink Reply Quote Posted 10/15/12 GodWhomIsMike wrote: GodWhomIsMike wrote: I uninstalled the PS3 crunchyroll app. PS Store is down, but once it is up, I will reinstall and see if that cures my problem with no audio from any videos in the CR app on PS3. I fixed it by the following: - uninstalled CR - downloaded and reinstalled - powered the system up by holding the power button and waiting for the second beep. This seems to have reset the HDMI connection between the TV and PS3. I have audio again with the CrunchyRoll app. Glad you fixed it. I was going to suggest the reset method. Whenever I move my PS3 between TVs I always have to reset the connections settings to get everything to work correctly, even if both TVs use the same setup.
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Customer Support Manager Bjaker 20704 cr points Send Message: 32 / M / San Francisco Online	Permalink Reply Quote Posted 10/16/12 Spoiler Alert! Click to show or hide gerenriq wrote: Bjaker wrote: Spoiler Alert! Click to show or hide Masuzuchan wrote: Hello Well i have a problem with the app and the problem is that i docent let me watch anime or drama. When i click to see the episode it start to load but then it freezes and come back to loading but it nevers show me the episode. I tried deleting it and downloading it again but the same problem keeps on. I know its wierd but please help. gerenriq wrote: I'm also having problems. The app worked perfectly, but I hadn't used it in about 2 weeks. Now, videos won't play at all. I can browse and all, but when I try to play them, it just shows the loading circle, then freezes and goes back to the episode list. Currently looking into the issues that are being reported by users in Puerto Rico. Hi. Just wanted to inform that I still can't play any episodes on the PS3. It's happening with all series :( Still have Ops looking into what is going on with Puerto Rico. Sorry for any inconvenience.
	Report to Moderator Catching up. Please be patient.
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perrandy 6140 cr points Send Message: Offline	Permalink Reply Quote Posted 10/16/12 what about my issue?
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Customer Support Manager Bjaker 20704 cr points Send Message: 32 / M / San Francisco Online	Permalink Reply Quote Posted 10/16/12 Spoiler Alert! Click to show or hide perrandy wrote: what about my issue? Hmmm.... Can you try this and let me know if it does anything? Go to the "Playsation Network" on your PS3 Select "Account Management" Select "System Activation" Select "PS3 System" Select "Video" Select "Deactivate System" Select "PS3 System" Select "Video" Select "Activate System"
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perrandy 6140 cr points Send Message: Offline	Permalink Reply Quote Posted 10/16/12 will try what you suggested.btw,thank you for your response
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christheslicer 5024 cr points Send Message: 23 / M / East Coast, USA Offline	Permalink Reply Quote Posted 10/17/12 I have ps3 Slim and everything has been working fine so far. Recently I've had an issue though while watching Durarara!! After watching an episode, whether I use R1 to skip to the next episode, the next automatically starts after the last one is finished, or I simply exit out of the episode, the app freezes and I have to restart the ps3. Any suggestions?
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Customer Support Manager Bjaker 20704 cr points Send Message: 32 / M / San Francisco Online	Permalink Reply Quote Posted 10/17/12 Spoiler Alert! Click to show or hide christheslicer wrote: I have ps3 Slim and everything has been working fine so far. Recently I've had an issue though while watching Durarara!! After watching an episode, whether I use R1 to skip to the next episode, the next automatically starts after the last one is finished, or I simply exit out of the episode, the app freezes and I have to restart the ps3. Any suggestions? Hmmm.... Are you starting the shows from your Queue / the Home page, or do you go into the Anime section to start it? So regardless of whether you hit R1, Circle, or let the video automatically play through till the next one starts... it freezes. If you can make sure I have full directions on what happens starting from opening the app, I will see if I can freeze our machine!
	Report to Moderator Catching up. Please be patient.
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christheslicer 5024 cr points Send Message: 23 / M / East Coast, USA Offline	Permalink Reply Quote Posted 10/17/12 Bjaker wrote: Spoiler Alert! Click to show or hide christheslicer wrote: I have ps3 Slim and everything has been working fine so far. Recently I've had an issue though while watching Durarara!! After watching an episode, whether I use R1 to skip to the next episode, the next automatically starts after the last one is finished, or I simply exit out of the episode, the app freezes and I have to restart the ps3. Any suggestions? Hmmm.... Are you starting the shows from your Queue / the Home page, or do you go into the Anime section to start it? So regardless of whether you hit R1, Circle, or let the video automatically play through till the next one starts... it freezes. If you can make sure I have full directions on what happens starting from opening the app, I will see if I can freeze our machine! First, thanks for the quick reply. Yeah, I'll walk through what happens: I open the app. Durarara!! is already on my queue, so I start the episode from the home page. I've watched about five episodes now and it freezes regardless of whether I hit R1, circle, or let it automatically play through. I have to restart the ps3 and open the app again. The next episode will be on my queue and I am able to watch it. This has only happened with Durarara!! so far. I've been able to watch 3 other shows completely with no freezes or any other issues.
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bkopp89 6054 cr points Send Message: 23 / M / Rhode Island Offline	Permalink Reply Quote Posted 10/17/12 i'm having the same issue with freezing following an episode whether i skip with R1 or circle to exit back to my queue. having the issue while watching Gundam Wing.
	Report to Moderator no care ever
Customer Support Manager Bjaker 20704 cr points Send Message: 32 / M / San Francisco Online	Permalink Reply Quote Posted 10/17/12 Spoiler Alert! Click to show or hide christheslicer wrote: Bjaker wrote: Spoiler Alert! Click to show or hide christheslicer wrote: I have ps3 Slim and everything has been working fine so far. Recently I've had an issue though while watching Durarara!! After watching an episode, whether I use R1 to skip to the next episode, the next automatically starts after the last one is finished, or I simply exit out of the episode, the app freezes and I have to restart the ps3. Any suggestions? Hmmm.... Are you starting the shows from your Queue / the Home page, or do you go into the Anime section to start it? So regardless of whether you hit R1, Circle, or let the video automatically play through till the next one starts... it freezes. If you can make sure I have full directions on what happens starting from opening the app, I will see if I can freeze our machine! First, thanks for the quick reply. Yeah, I'll walk through what happens: I open the app. Durarara!! is already on my queue, so I start the episode from the home page. I've watched about five episodes now and it freezes regardless of whether I hit R1, circle, or let it automatically play through. I have to restart the ps3 and open the app again. The next episode will be on my queue and I am able to watch it. This has only happened with Durarara!! so far. I've been able to watch 3 other shows completely with no freezes or any other issues. Gonna go give this a shot. If you can try going to the Anime Section and just starting an episode from there to see if it does the same Freeze from there, that'd be helpful info to have!
	Report to Moderator Catching up. Please be patient.
Customer Support Manager Bjaker 20704 cr points Send Message: 32 / M / San Francisco Online	Permalink Reply Quote Posted 10/17/12 Spoiler Alert! Click to show or hide bkopp89 wrote: i'm having the same issue with freezing following an episode whether i skip with R1 or circle to exit back to my queue. having the issue while watching Gundam Wing. Are you starting the show from your queue or from the Anime section?
	Report to Moderator Catching up. Please be patient.

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