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Customer Support Manager
20690 cr points
Send Message:   32 / M / San Francisco
 Online
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Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
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42060 cr points
Send Message: 35 / M / Houston, TX
Online
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Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
|
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Customer Support Manager
20690 cr points
Send Message: 32 / M / San Francisco
Online
|
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
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1026 cr points
Send Message: 31 / Cincinnati
 Offline
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having PS3 app issues, already sent an e-mail ticket, but figured i'd cross post here for wider dissemination, and in the hope that there is a workaround i missed in skimming a 50 page forum thread.
Having an issue with the PS3 app, shows that I know are available are not showing in any of the various listings.
This is a recent development, within the past 7 days i believe.
Two examples: medaka box, and btooom are not showing in the updated or alphabetical list.
they can be added to my queue via the website(currently my only secondary cruchyroll access) but any attempt to view them via the PS3 app leads to not only an app crash, but a PS3 crash
any help or workarounds will be greatly appreciated, thanks for your time |
39444 cr points
Send Message: 25 / M / San Antonio
Offline
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scearcely wrote:
having PS3 app issues, already sent an e-mail ticket, but figured i'd cross post here for wider dissemination, and in the hope that there is a workaround i missed in skimming a 50 page forum thread.
Having an issue with the PS3 app, shows that I know are available are not showing in any of the various listings.
This is a recent development, within the past 7 days i believe.
Two examples: medaka box, and btooom are not showing in the updated or alphabetical list.
they can be added to my queue via the website(currently my only secondary cruchyroll access) but any attempt to view them via the PS3 app leads to not only an app crash, but a PS3 crash
any help or workarounds will be greatly appreciated, thanks for your time
You need to set the Mature Content Filter to "Show Mature Content" here https://www.crunchyroll.com/acct/?action=video
And then you need to make sure you have your birth date set here http://www.crunchyroll.com/editprofile/?tab=basic
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1026 cr points
Send Message: 31 / Cincinnati
Offline
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ooops, sorry, my standards for mature content would be well above what crunchyroll allows, didn't even look for a filter, thanks
does seem strange that until I made a website account the mature content was defaulted to show, at my age no issue, but something to look at
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42060 cr points
Send Message: 35 / M / Houston, TX
Online
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Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
On episode one it stops at 3:05, 6:42, 13:35, 16:38, 23:07.
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39444 cr points
Send Message: 25 / M / San Antonio
Offline
|
scearcely wrote:
ooops, sorry, my standards for mature content would be well above what crunchyroll allows, didn't even look for a filter, thanks
does seem strange that until I made a website account the mature content was defaulted to show, at my age no issue, but something to look at
It has to do with the app and Sony's policies. (And Apple's as well, since shows rated mature are blocked in the iOS app until you have the filter set to show them)
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Customer Support Manager
20690 cr points
Send Message: 32 / M / San Francisco
Online
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Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
On episode one it stops at 3:05, 6:42, 13:35, 16:38, 23:07.
Thank you for the times!
I had some similar blips when watching episode one. I'm going to push new encodes on it then test again later. See if that helps before pushing new encodes on Season 1.
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3023 cr points
Send Message: 36 / M
Offline
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Anyone else having issue's with the que & the second season of Medaka Box?Just noticed that my que is showing season 1 episode 1,when it should be showing coming soon for episode 6 of season 2.I tried removing it & re adding it,but it only shows episodes from season 1.
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Customer Support Manager
20690 cr points
Send Message: 32 / M / San Francisco
Online
|
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
On episode one it stops at 3:05, 6:42, 13:35, 16:38, 23:07.
It looks like new encodes fixed the issue for me.
Can you confirm on ep 1 for me?
Also, does it seem that this is happening on all episodes for this series, or just the first?
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42060 cr points
Send Message: 35 / M / Houston, TX
Online
|
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
On episode one it stops at 3:05, 6:42, 13:35, 16:38, 23:07.
It looks like new encodes fixed the issue for me.
Can you confirm on ep 1 for me?
Also, does it seem that this is happening on all episodes for this series, or just the first?
Episode one is perfect ep 2 has some problems 18:15 10:25 so it might be more than one episode.
Episode 3 6:36, 11:36
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3013 cr points
Send Message: 28 / M
Offline
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Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
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Customer Support Manager
20690 cr points
Send Message: 32 / M / San Francisco
Online
|
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
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|
Customer Support Manager
20690 cr points
Send Message: 32 / M / San Francisco
Online
|
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide jree78 wrote:
I don't know if this is true but It doesn't seem like you guys reencoded the first season of wagnaria.
Can you tell me what's happening with it?
When you play it, it stops the audio track keeps going but the video is frozen then starts again where the audio is, then it randomly skips forward this was on the first episode.
New PS3 slim
Wired
250 gb
30 Mb/s comcast
Everything else works perfectly, everything that I have watched that is.
Is it in your queue?
Can you give me an episode and time that it starts freaking out?
It's in my queue, saw the show through that, whenever I go through the queue something weird happens so I don't usually go through it, yesterday I did, normally I search stuff.
I think it was around 4:00 to 4:10, then after that at different times it skips forward I don't remember when and right now I'm not at home.
I'll go play around with it!
Edit: Working fine for me... You watching on Wi Fi or Wired?
wired when I get home I'll check again maybe it was a one time thing.
Sure thing!
If you'd been playing videos for awhile it might be that the mem cache was filling up and needed a log out / log back in.
On episode one it stops at 3:05, 6:42, 13:35, 16:38, 23:07.
It looks like new encodes fixed the issue for me.
Can you confirm on ep 1 for me?
Also, does it seem that this is happening on all episodes for this series, or just the first?
Episode one is perfect ep 2 has some problems 18:15 10:25 so it might be more than one episode.
Episode 3 6:36, 11:36
When I have a chance I'll push out new encodes today.
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