3013 cr points
Send Message:   28 / M
 Offline
|
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
Wired, one foot from the router.
|
|
Customer Support Manager
20722 cr points
Send Message: 32 / M / San Francisco
Offline
|
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
Wired, one foot from the router.
Can you run a speed test for me?
http://manuals.playstation.net/document/en/ps3/current/settings/connecttest.html
|
3013 cr points
Send Message: 28 / M
Offline
|
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
Wired, one foot from the router.
Can you run a speed test for me?
http://manuals.playstation.net/document/en/ps3/current/settings/connecttest.html
Obtain IP Address: Succeeded
Internet Connection: Succeeded
Playstation Network: Succeeded
UPnP: Available
NAT Type: Type 2
Connection Speed (Download): 8.8 Mbps
Connection Speed (Upload): 761.9 kbps
|
|
Customer Support Manager
20722 cr points
Send Message: 32 / M / San Francisco
Offline
|
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
Wired, one foot from the router.
Can you run a speed test for me?
http://manuals.playstation.net/document/en/ps3/current/settings/connecttest.html
Obtain IP Address: Succeeded
Internet Connection: Succeeded
Playstation Network: Succeeded
UPnP: Available
NAT Type: Type 2
Connection Speed (Download): 8.8 Mbps
Connection Speed (Upload): 761.9 kbps
Can you try playing the newest episode of Magi?
|
3013 cr points
Send Message: 28 / M
Offline
|
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide kevianaugust wrote:
I am having exact same problem and have had it for awhile. Tried changing settings, uninstalling app, reinstalling app, logging out, logging back in, and even at one point formatted the whole drive and downloaded it fresh. I can click on any anime and I'll get the dim loading screen just for it to return to my list after 10-15 seconds, though it registers that I watched the episode.
Can you try unplugging your router and leaving it off for a good 5-10 minutes then plug it back in and let me know if this resolves the issue?
I unplugged the router for 10 minutes, plugged it back in, and started the PS3. Netflix works, Crackle works, everything else works, except Crunchy Roll still does the same thing where it loads up, get the spinning circle at the bottom right, and then nothing loads up though when I look on the computer it shows up under my recently watched.
Can not understand what may be causing it to error out.
Wired or Wi Fi?
Wired, one foot from the router.
Can you run a speed test for me?
http://manuals.playstation.net/document/en/ps3/current/settings/connecttest.html
Obtain IP Address: Succeeded
Internet Connection: Succeeded
Playstation Network: Succeeded
UPnP: Available
NAT Type: Type 2
Connection Speed (Download): 8.8 Mbps
Connection Speed (Upload): 761.9 kbps
Can you try playing the newest episode of Magi?
Screen dims, bottom right shows the loading circle, then the screen goes back to normal.
|
34031 cr points
Send Message: 29 / M / Minnesota
Offline
|
The app keeps crashing whenever I exit to my queue. Is anybody else having a problem with that?
|
1018 cr points
Send Message: he's called the h...
Offline
|
I've also had a lot of issues with the app. Freezes, and crashing out. Must be why they are offering a month free with it and not the website version.
|
12119 cr points
Send Message: 19 / M
Offline
|
I seem to be unable to watch BTOOOM! on my PS3. Trying to start any episode of it crashes the system, and going to the "Videos" page for the show yields an error message saying "Unable to retrieve data. Please try again." Other shows seem to be working fine, its just BTOOOM! that is giving me problems. I am using a 120 GB PS3 Slim on wifi. I suppose it is also notable that I just added the show to my queue.
|
12119 cr points
Send Message: 19 / M
Offline
|
the_twilight_knight wrote:
I seem to be unable to watch BTOOOM! on my PS3. Trying to start any episode of it crashes the system, and going to the "Videos" page for the show yields an error message saying "Unable to retrieve data. Please try again." Other shows seem to be working fine, its just BTOOOM! that is giving me problems. I am using a 120 GB PS3 Slim on wifi. I suppose it is also notable that I just added the show to my queue.
Quick Update: I tried the show on my PC and the Android app, and both appear to be working fine, so the problem seems to be isolated to the PS3. Also, when I went to look for the show in the "Anime" section instead of watching it from my queue, the show was missing from the lists. I checked the Simulcast and Alphabetical sections several times and couldn't find it. Again, no such problem on PC or Android.
|
11043 cr points
Send Message: 18 / M
 Online
|
Ive been having trouble getting the app to work on my PS3. When I try to play anime, right before the episode loads, a "beep" like noise is heard. Then it stays at a black screen until I go and manually restart my PS3(pressing the power button). I have tried many ways to get it to play. Ive tried signing out and signing back in and playing an episode in both queue and anime section. I have also tried signing out, closing the app, sign back in. Tried using a wired and wireless connection(also did the sign in and out thing both times). None of those things seem to work. The only way I seem to get it to work is when im not signed in. It lets me play one or two eps. than it black screens. It also lets me play when I start an ep. on my computer, stop watching it( either by closing the tab or navigating away), and resume(start) it on my PS3. I have an older PS3 60 GB model CECHH01. The streaming works great on my phone and my computer.
|
26624 cr points
Send Message: 23 / M / riverside, ca
Offline
|
I see there still having issues with it . I just finished watching sword art online and went to go watch The Pet Girl of Sakurasou, when i watch that show every time my ps3 freeze on me and i have to manuly restart the system. and it seem like i am not the only one having this issue. some shows work then other don't and they freeze the system. I like the app if it was not for half the time its not working. at lest in not to hard to play anime on my tv to my computer. but still this should be an easy fix.
PS3 1gen
60GB hard drive
internet speed:
[URL=http://www.speedtest.net] 
its normly around 90Mbps with upload 5Mbps |
16494 cr points
Send Message: 25 / F / Canada
Offline
|
the_twilight_knight wrote:
the_twilight_knight wrote:
I seem to be unable to watch BTOOOM! on my PS3. Trying to start any episode of it crashes the system, and going to the "Videos" page for the show yields an error message saying "Unable to retrieve data. Please try again." Other shows seem to be working fine, its just BTOOOM! that is giving me problems. I am using a 120 GB PS3 Slim on wifi. I suppose it is also notable that I just added the show to my queue.
Quick Update: I tried the show on my PC and the Android app, and both appear to be working fine, so the problem seems to be isolated to the PS3. Also, when I went to look for the show in the "Anime" section instead of watching it from my queue, the show was missing from the lists. I checked the Simulcast and Alphabetical sections several times and couldn't find it. Again, no such problem on PC or Android.
Do you have show mature content enabled??
|
|
Customer Support Manager
20722 cr points
Send Message: 32 / M / San Francisco
Offline
|
Spoiler Alert! Click to show or hide Toushirouken wrote:
I see there still having issues with it . I just finished watching sword art online and went to go watch The Pet Girl of Sakurasou, when i watch that show every time my ps3 freeze on me and i have to manuly restart the system. and it seem like i am not the only one having this issue. some shows work then other don't and they freeze the system. I like the app if it was not for half the time its not working. at lest in not to hard to play anime on my tv to my computer. but still this should be an easy fix.
PS3 1gen
60GB hard drive
internet speed:
[URL=http://www.speedtest.net]
its normly around 90Mbps with upload 5Mbps
Step one!
Go here and make sure you have a birth date set - http://www.crunchyroll.com/editprofile/?tab=basic
Step two!
Go here and make sure you have 'Show Mature Content' enabled - https://www.crunchyroll.com/acct/?action=video
This should enable playback for the show.
|
|
Customer Support Manager
20722 cr points
Send Message: 32 / M / San Francisco
Offline
|
Spoiler Alert! Click to show or hide 661hackzz wrote:
Ive been having trouble getting the app to work on my PS3. When I try to play anime, right before the episode loads, a "beep" like noise is heard. Then it stays at a black screen until I go and manually restart my PS3(pressing the power button). I have tried many ways to get it to play. Ive tried signing out and signing back in and playing an episode in both queue and anime section. I have also tried signing out, closing the app, sign back in. Tried using a wired and wireless connection(also did the sign in and out thing both times). None of those things seem to work. The only way I seem to get it to work is when im not signed in. It lets me play one or two eps. than it black screens. It also lets me play when I start an ep. on my computer, stop watching it( either by closing the tab or navigating away), and resume(start) it on my PS3. I have an older PS3 60 GB model CECHH01. The streaming works great on my phone and my computer.
Can you tell me some shows / episodes this has happened on?
|
11043 cr points
Send Message: 18 / M
Online
|
Bjaker wrote:
Spoiler Alert! Click to show or hide 661hackzz wrote:
Ive been having trouble getting the app to work on my PS3. When I try to play anime, right before the episode loads, a "beep" like noise is heard. Then it stays at a black screen until I go and manually restart my PS3(pressing the power button). I have tried many ways to get it to play. Ive tried signing out and signing back in and playing an episode in both queue and anime section. I have also tried signing out, closing the app, sign back in. Tried using a wired and wireless connection(also did the sign in and out thing both times). None of those things seem to work. The only way I seem to get it to work is when im not signed in. It lets me play one or two eps. than it black screens. It also lets me play when I start an ep. on my computer, stop watching it( either by closing the tab or navigating away), and resume(start) it on my PS3. I have an older PS3 60 GB model CECHH01. The streaming works great on my phone and my computer.
Can you tell me some shows / episodes this has happened on?
The episodes that I can sometime see are Gintama's old episodes(23-27) and the first episode of Sword Art Online.
The rest I cant see.
|
Post Reply
PlayStation 3 
