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PlayStation 3
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 11/27/12


We are releasing a VITA app. Date TBD.
CR Community Manager
Bjaker 
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Posted 11/27/12


Wireless or Wi Fi?
It works infinitely better over a wired connection.

Looks like you figured out the Sony Mature issue and how to get Mature titles to show up.

You can also try setting up Static IP or Automatic DNS to see if this resolves the issue.

To set a Static IP: http://portforward.com/networking/staticip-ps3-playstation-3.htm

To set Automatic DNS: http://manuals.playstation.net/document/en/ps3/current/settings/connectadvance.html
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Posted 11/27/12

Bjaker wrote:



Does this happen on shows that are currently in your queue?
If so, please try deleting and reinstalling the app.

It's more than likely something bad in the cache.


Ok, tried it. All animes work(atleast the ones im interested in). The only one that still doesnt is The Pet Girl of Sakurasou. Everything else seems to be fixed, thanks.
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Bjaker 
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Posted 11/27/12


Please do the following to have Mature Content available:

Step one!
Go here and make sure you have a birth date set - http://www.crunchyroll.com/editprofile/?tab=basic

Step two!
Go here and make sure you have 'Show Mature Content' enabled - https://www.crunchyroll.com/acct/?action=video

This should enable playback for the show.
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Posted 11/27/12

Bjaker wrote:



Please do the following to have Mature Content available:

Step one!
Go here and make sure you have a birth date set - http://www.crunchyroll.com/editprofile/?tab=basic

Step two!
Go here and make sure you have 'Show Mature Content' enabled - https://www.crunchyroll.com/acct/?action=video

This should enable playback for the show.

Everything works great now. Thanks.

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Posted 11/27/12
I took my PS3 off wireless and directly connected it to the router. Same thing happens after 3 episodes. Just started the black screen hard reset game again...
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Bjaker 
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Posted 11/28/12


Can you tell me more about your PS3? (Type, Model, Harddrive size, etc)
Can you run a Network test and tell me the speed it is returning?
Can you please run the following tests (From your Computer) and send me the results?
http://www.crunchyroll.com/help?topic=video#5.1
Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com
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Posted 11/28/12
On Ps3. Sometimes when I watch a video, it stops for 3 seconds then continue, and again stops for 3 seconds, a great loop. Is this common?
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Posted 11/28/12
I gotcha! I sent all that information to you through private message...I wasn't entirely sure about the information being displayed so I wasn't comfortable publicly posting it =D You can just respond with your findings/suggestions here though if it would help anyone else having these same problems!
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Posted 11/28/12
Currently using this on a wireless connection & getting 10 mbps, according to the ps3 speed test.I've run a mtr & a dns test and everything is fine.I used the cp150757.edgefcs.net to test latency/routing.
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Bjaker 
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Posted 11/29/12


I'm really not quite sure what to tell you.

There is a memory issue where you do need to restart the whole machine after awhile. But when I had the PS3 up and running at a convention it was after 5 hours of playback that I needed to do a restart on the machine.

Have you tried a clean uninstall / reinstall?

Do you find this happening only on shows that are in your queue?
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Bjaker 
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Posted 11/29/12


cp150757.edgefcs.net = Not the server we stream PS3 from.

What are you trying to ask / get help with?
You are doing things but not stating what the issue is.
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Bjaker 
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Posted 11/29/12


Wired or Wi Fi connection?
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Posted 11/29/12 , edited 11/29/12
I'll make myself more clear.The issue is scrolling through the episodes in my queue cause's the PS3 to black screen/hard lock.If you weren't sure what my issue was,then why did you have me try what you suggested?Also if cp150757.edgefcs.net is not the server you stream the PS3 from,then what is the correct url/ip?This is info. that should already be in your FAQ so people can use it to diagnose issues.


Bjaker wrote:



cp150757.edgefcs.net = Not the server we stream PS3 from.

What are you trying to ask / get help with?
You are doing things but not stating what the issue is.

CR Community Manager
Bjaker 
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Posted 11/29/12


My apologies. You did not quote my response so I thought you had just posted new.


v1.lln.crunchyroll.com is what you need to test against.

However the black screen while scrolling is a known issue and is a bad cached file.

Uninstall and then reinstall the app.
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