4096 cr points
Send Message:   23 / M / Quebec
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Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
On Ps3. Sometimes when I watch a video, it stops for 3 seconds then continue, and again stops for 3 seconds, a great loop. Is this common?
Wired or Wi Fi connection?
Wi Fi. Can't go Wired for various reasons.
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Customer Support Manager
20676 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Gnikrutuf wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
On Ps3. Sometimes when I watch a video, it stops for 3 seconds then continue, and again stops for 3 seconds, a great loop. Is this common?
Wired or Wi Fi connection?
Wi Fi. Can't go Wired for various reasons.
Is there any way you can run a wire to test and see if this resolves the problem?
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4096 cr points
Send Message: 23 / M / Quebec
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Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
On Ps3. Sometimes when I watch a video, it stops for 3 seconds then continue, and again stops for 3 seconds, a great loop. Is this common?
Wired or Wi Fi connection?
Wi Fi. Can't go Wired for various reasons.
Is there any way you can run a wire to test and see if this resolves the problem?
It's in my plan to have it Wired, but right now I can't really do it because the router is damn far from my room. So what I understand from your post is my problem could be the Wi Fi connection. Why not, but it doesn't happen all the time.
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Customer Support Manager
20676 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide Gnikrutuf wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
Bjaker wrote:
Spoiler Alert! Click to show or hide Gnikrutuf wrote:
On Ps3. Sometimes when I watch a video, it stops for 3 seconds then continue, and again stops for 3 seconds, a great loop. Is this common?
Wired or Wi Fi connection?
Wi Fi. Can't go Wired for various reasons.
Is there any way you can run a wire to test and see if this resolves the problem?
It's in my plan to have it Wired, but right now I can't really do it because the router is damn far from my room. So what I understand from your post is my problem could be the Wi Fi connection. Why not, but it doesn't happen all the time.
My guess is that it is from being on Wi Fi. It's just not as reliable connection method as a hard line.
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5108 cr points
Send Message: 25 / M
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PS3,alot of various shows arn't playable. You go to the video list and it will say something about unable to get list or some stuff. If you just try to play the series without checking the videos it will freeze the ps3 requiring to hardreboot. Shows that have a video list work fine.
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3023 cr points
Send Message: 36 / M
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I already tried re- installing 2 or 3 times & it still does it.The app is now black screening/hard locking while the app is trying to load,making it unusable atm.I tried re-installing to fix that & it didn't work.
Bjaker wrote:
Spoiler Alert! Click to show or hide littlebags wrote:
I'll make myself more clear.The issue is scrolling through the episodes in my queue cause's the PS3 to black screen/hard lock.If you weren't sure what my issue was,then why did you have me try what you suggested?Also if cp150757.edgefcs.net is not the server you stream the PS3 from,then what is the correct url/ip?This is info. that should already be in your FAQ so people can use it to diagnose issues.
Bjaker wrote:
Spoiler Alert! Click to show or hide littlebags wrote:
Currently using this on a wireless connection & getting 10 mbps, according to the ps3 speed test.I've run a mtr & a dns test and everything is fine.I used the cp150757.edgefcs.net to test latency/routing.
cp150757.edgefcs.net = Not the server we stream PS3 from.
What are you trying to ask / get help with?
You are doing things but not stating what the issue is.
My apologies. You did not quote my response so I thought you had just posted new.
v1.lln.crunchyroll.com is what you need to test against.
However the black screen while scrolling is a known issue and is a bad cached file.
Uninstall and then reinstall the app.
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Customer Support Manager
20676 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide littlebags wrote:
I already tried re- installing 2 or 3 times & it still does it.The app is now black screening/hard locking while the app is trying to load,making it unusable atm.I tried re-installing to fix that & it didn't work.
Bjaker wrote:
Spoiler Alert! Click to show or hide littlebags wrote:
I'll make myself more clear.The issue is scrolling through the episodes in my queue cause's the PS3 to black screen/hard lock.If you weren't sure what my issue was,then why did you have me try what you suggested?Also if cp150757.edgefcs.net is not the server you stream the PS3 from,then what is the correct url/ip?This is info. that should already be in your FAQ so people can use it to diagnose issues.
Bjaker wrote:
Spoiler Alert! Click to show or hide littlebags wrote:
Currently using this on a wireless connection & getting 10 mbps, according to the ps3 speed test.I've run a mtr & a dns test and everything is fine.I used the cp150757.edgefcs.net to test latency/routing.
cp150757.edgefcs.net = Not the server we stream PS3 from.
What are you trying to ask / get help with?
You are doing things but not stating what the issue is.
My apologies. You did not quote my response so I thought you had just posted new.
v1.lln.crunchyroll.com is what you need to test against.
However the black screen while scrolling is a known issue and is a bad cached file.
Uninstall and then reinstall the app.
There is some weird server stuff going on right now. It might be best to wait a little while.
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Customer Support Manager
20676 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide MaskedFrog wrote:
PS3,alot of various shows arn't playable. You go to the video list and it will say something about unable to get list or some stuff. If you just try to play the series without checking the videos it will freeze the ps3 requiring to hardreboot. Shows that have a video list work fine.
Please do the following to have Mature Content available:
Step one!
Go here and make sure you have a birth date set - http://www.crunchyroll.com/editprofile/?tab=basic
Step two!
Go here and make sure you have 'Show Mature Content' enabled - https://www.crunchyroll.com/acct/?action=video
This should enable playback for the show.
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5040 cr points
Send Message: 53 / F / Washington
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PS3 app worked great at first lately every time I watch an anime video and start the next, there is a slight lag and I have to stop it and start it again to get it in sync, sound and video. Sometimes that won't work and I have to completely get out of the app and go in again, restarting after each episode. Website is fine, no real issues, and it is using wireless, unlike playstation is using wired connection. Any ideas? is there a cache or something on the playstation?
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27030 cr points
Send Message: 24 / M
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Hello, I would just like to add that the crunchyroll team should add SD support (aka. lower quality) for the PS3. I have a 1.5 mbit connection and can very rarely stream the 480p content. I know that there are others in the same boat as me, not everyone lives in well populated areas. 1.5 mbits seams to be a common DSL connection so I think, it would make sense to create a streaming option for those that have limited bandwidth. This is just a suggestion, but the netflix app gave a manual option of choosing the quality, perhaps a similar option could be had. I don't mean to complain, or change things for me, but this is just my experience.
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4043 cr points
Send Message: 26 / M
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I'm consistently having the PS3 app crash on me while trying to scroll through videos for Slam Dunk, it also happens periodically when scrolling through my queue.
I have a original model PS3, it was originally with an 80 gb HDD but I replaced it about two years ago with a 500 gb HDD. I did not have this crashing problem until I added quite a few shows to my queue.
*edit Happened again, seems I can reproduce this 100% of the time if I try scrolling through Slam Dunk's videos. I never make it past episode 10 in the list.
*edit 2 tried reinstalling the app, same outcome.
After scrolling back a page or two I see that this is a known issue, oh well.
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6023 cr points
Send Message: 33 / M / KS
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I have the 160 GB slim PS3 (wired directly to my cable modem, NO router) and have been having the same issue where my PS3 will crash to a black screen and require a restart when quickly browsing through my queue or episode lists.
So, I deleted and redownloaded the crunchyroll app and now it seems to be working fine. The re-installation seemed to do the trick for me. For those who are still having problems, maybe you need to keep trying?  If it's a bad cache file that is causing the problem, maybe it keeps getting corrupted for some reason, and I'll probably run into the scroll-crash issue again later on.
I guess just keep deleting and re-downloading until it does the trick, it worked for me. And hopefully, the CR team will eventually figure out the cause and issue an update. *fingers crossed* |
5108 cr points
Send Message: 25 / M
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Bjaker wrote:
Spoiler Alert! Click to show or hide MaskedFrog wrote:
PS3,alot of various shows arn't playable. You go to the video list and it will say something about unable to get list or some stuff. If you just try to play the series without checking the videos it will freeze the ps3 requiring to hardreboot. Shows that have a video list work fine.
Please do the following to have Mature Content available:
Step one!
Go here and make sure you have a birth date set - http://www.crunchyroll.com/editprofile/?tab=basic
Step two!
Go here and make sure you have 'Show Mature Content' enabled - https://www.crunchyroll.com/acct/?action=video
This should enable playback for the show.
Thanks this worked. Other than that im just having the known video/audio desync which is already known , and thats a fairly easy fix todo until it is fixxed.
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5005 cr points
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is there anyway to run this app on 720 or higher ??
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52 cr points
Send Message: F / Balamb Garden
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Haven't watched Slam Dunk, but I think my recurring PS3 app crashes started when I tried to scroll through the Bleach episodes. After that it was happening almost every time I scrolled through episodes of anything. I'm going to try deleting installation and re-installing as well. CR has crashed on me occasionally before, but never this many times in such a short span of time. I have the 160 GB Slim, wireless cable connection. Hope a fix is forthcoming soon!
Edit: Re-installing didn't fix the problem. |
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