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PlayStation 3
14010 cr points
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Posted 1/8/13
Is there any ETA on when the next patch will come to update the PS3 app?

I've continued to experience the hardware crash where you have to hard reset the PS3. It most often happens when flipping through seasons of a show or even just moving in between episodes.

I have one of the last 'fat' PS3 models before the slim came out.


Thanks,


Keith
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Bjaker 
36351 cr points
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Posted 1/8/13


Wired or Wi Fi connection?
Can you do a connection test on the machine during this time and tell me the speed it's running?
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Bjaker 
36351 cr points
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Posted 1/8/13


It's being worked on. :)
Can you try uninstalling and reinstalling to see if that helps?
It may have cached a bad image.
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Bjaker 
36351 cr points
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34 / M / San Francisco
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Posted 1/8/13


Are you on a Wi Fi connection or a Wired connection?
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Bjaker 
36351 cr points
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34 / M / San Francisco
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Posted 1/8/13


I do not see that you have ever reached out for us asking for assistance troubleshooting your problems.

If you want, I can try to help resolve the issues.

If you want I can cancel recurring payments on your account.

I apologize, but I'm unable to offer a refund, but I'm more than happy to help resolve the issues you're encountering.
3013 cr points
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Posted 1/8/13
I'm connected straight into my router so not wireless.
Posted 1/9/13
PS3
Model : Old Fat Model Uncharted Edition 160 GB

The apps is good. The only problem is that i have is that there's a few anime series that i can't watch. When i tried to watch it the screen go all black and stay black for a good time. But when i click on a other titles i can watch them.

The anime series i can't watch are : Ebiten , Teekyu ,Upotte , The Pet Girl of Sakurasou
The Wise Wizard
74690 cr points
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53 / M / U.S.A.
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Posted 1/9/13

Masuzuchan wrote:

PS3
Model : Old Fat Model Uncharted Edition 160 GB

The apps is good. The only problem is that i have is that there's a few anime series that i can't watch. When i tried to watch it the screen go all black and stay black for a good time. But when i click on a other titles i can watch them.

The anime series i can't watch are : Ebiten , Teekyu ,Upotte , The Pet Girl of Sakurasou

That sounds like the Mature Content problem.

Courtesy beardfist's post in the "Common Problems and Solutions" thread:

Device Related Issues


  • PS3 or iOS Cannot play or find specific shows


  • This is the most frequent problem that I see and it has a simple solution.

    1. Go to your settings
    2. Then go to Video Preferences
    3. Enable Mature content


Posted 1/9/13

TheAncientOne wrote:


Masuzuchan wrote:

PS3
Model : Old Fat Model Uncharted Edition 160 GB

The apps is good. The only problem is that i have is that there's a few anime series that i can't watch. When i tried to watch it the screen go all black and stay black for a good time. But when i click on a other titles i can watch them.

The anime series i can't watch are : Ebiten , Teekyu ,Upotte , The Pet Girl of Sakurasou

That sounds like the Mature Content problem.

Courtesy beardfist's post in the "Common Problems and Solutions" thread:

Device Related Issues


  • PS3 or iOS Cannot play or find specific shows


  • This is the most frequent problem that I see and it has a simple solution.

    1. Go to your settings
    2. Then go to Video Preferences
    3. Enable Mature content



Thank you it works now :3.
13029 cr points
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28 / M
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Posted 1/9/13
I'm having issues when I try to view later episodes of "Seitokai no Ichizon." Actually, anything beyond episode 12, like episode 0 that just came out. I have viewed the others before episode 0 came out. When it did become available, my queue jumped to episode 1 of season 2 even though I hadn't viewed the newest available episode. When I try to go in the episodes and scroll right or hit R2 to go to season 2, the screen goes black and I have to hard shut off my PS3. This only occurs with this series. Any ideas how to resolve it?
53753 cr points
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26 / M / San Antonio
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Posted 1/10/13 , edited 1/10/13

Masamunez wrote:

I'm having issues when I try to view later episodes of "Seitokai no Ichizon." Actually, anything beyond episode 12, like episode 0 that just came out. I have viewed the others before episode 0 came out. When it did become available, my queue jumped to episode 1 of season 2 even though I hadn't viewed the newest available episode. When I try to go in the episodes and scroll right or hit R2 to go to season 2, the screen goes black and I have to hard shut off my PS3. This only occurs with this series. Any ideas how to resolve it?


For some reason CR has the order of episode 0 and episode 1 of season 2 backwards, which is why it is jumping to episode 1 instead of episode 0.

They have it like this.

[1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12,] 1, 0 where the 1 and 0 after episode 12 should be reversed so that it is 0 then 1.

[...] = The numbers in bracket are the season 1 episodes.

Also, episode 1 of season 2 has not been released yet, so the only episode after episode 12 right now is episode 0, there are not any more that have been released yet.
18096 cr points
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35 / M / one mile from a d...
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Posted 1/11/13

Bjaker wrote:



Wired or Wi Fi connection?
Can you do a connection test on the machine during this time and tell me the speed it's running?


Wow...ok. @10pm connection speed:
Download-866.4 kbps
Upload-392.1 kbps

After 12:30 am connection speed:
Download-2.8 Mbps
Upload- 511.2 kbps

I have a Wi Fi connection and I followed the advice that was sent to me via e-mail already before I made any of my posts to this or any other forum, though most of the info on the link I had already done previously at the behest of playstation network. It may be that where I live, that is the cause of my problems. I love the country life, what can I say? Don' worry, I have insomnia some nights so now with Crunchy Roll I no longer have to watch the boring infomercials
Otter Modder
30578 cr points
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21 / M / Florida
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Posted 1/11/13 , edited 1/11/13
Just to clarify, is that kbps and mbps or KBps and MBps (bit or byte). Also are you on a shared connection of some sort?

Vegetable Support Manager
Bjaker 
36351 cr points
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34 / M / San Francisco
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Posted 1/11/13


Is there any way you can test a wired connection?
Vegetable Support Manager
Bjaker 
36351 cr points
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34 / M / San Francisco
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Posted 1/11/13


*whispers*
Chris... can you put that in Bjaker speak for me?
What is the -exact- problem and what needs to be done?
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