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PlayStation 3
9082 cr points
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Posted 4/20/13


Crunchyroll doesn't do this, no, but they could allow for it to happen. Based on what tier of service they are renting out, the company providing the service may throttle customers past a point. As well, Croll could impose various rules based on time, membership status, what-have-you.

I generally subscribe to the "x number of people aren't having problems so the people who are..." theory as well, but I highly doubt that's the case with the PS3 app. There are way, way too many issues with the app that are in no way possible they be user side issues. As well, the vast majority of us recognize that other streaming services work perfectly fine.

It's impossible that an ISP throttle is the case here, at least in my experience - 100% impossible.

Traffic count is a moot point, it's all about how much Croll is willing to pay to keep things stable.

The membership fee is always valid as it's a source of revenue, it's always, always, always valid. What I was getting at with that is this; if Croll is having their "guys" throttle us, instead of picking up crappy little 5 minute shows, like Sparrows whatever, maybe they should spend the money it took to license that (which we give them) to upgrade their service, or, charge us more if they start exceeding their limits. I didn't mean anything more nor less with that.

There are far, far more issues than streaming issues on the PS3 application (you're in the thread for the PS3 app by-the-by). As well, there is no way in hell the issues of the app could be routed by a change in DNS. I wish it could be done, I really do, but it's just not there.



52753 cr points
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26 / M / San Antonio
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Posted 4/20/13 , edited 4/20/13

Strid_ wrote:



Crunchyroll doesn't do this, no, but they could allow for it to happen. Based on what tier of service they are renting out, the company providing the service may throttle customers past a point. As well, Croll could impose various rules based on time, membership status, what-have-you.

I generally subscribe to the "x number of people aren't having problems so the people who are..." theory as well, but I highly doubt that's the case with the PS3 app. There are way, way too many issues with the app that are in no way possible they be user side issues. As well, the vast majority of us recognize that other streaming services work perfectly fine.

It's impossible that an ISP throttle is the case here, at least in my experience - 100% impossible.

Traffic count is a moot point, it's all about how much Croll is willing to pay to keep things stable.

The membership fee is always valid as it's a source of revenue, it's always, always, always valid. What I was getting at with that is this; if Croll is having their "guys" throttle us, instead of picking up crappy little 5 minute shows, like Sparrows whatever, maybe they should spend the money it took to license that (which we give them) to upgrade their service, or, charge us more if they start exceeding their limits. I didn't mean anything more nor less with that.

There are far, far more issues than streaming issues on the PS3 application (you're in the thread for the PS3 app by-the-by). As well, there is no way in hell the issues of the app could be routed by a change in DNS. I wish it could be done, I really do, but it's just not there.






None of that is valid because all it is is conjecture. You have no proof at all, so it can't be valid. The same applies to your membership fee argument. It is nothing but conjecture. I have NEVER seen a streaming service that throttles bandwidth to free members to make videos unplayable so as to force them to purchase a paid membership. This kind of strategy is completely ridiculous and would actually make more people not want to sign up as if they believe that the free service sucks, then the paid version won't be any better. If you visited a new video site and wanted to watch some free videos, but were only able to play 30 seconds of a video before it started to stutter, would your first reaction be "I guess I need to purchase a paid membership so I can watch these videos without any buffering problems." Of course it wouldn't be, your reaction would be along the lines of "Man, this site sucks, who would want to pay for this service? Good bye." This is precisely what Crunchyroll DOES NOT want their viewers to experience. They want their members to come to the site, see how great the free service is, and then upgrade to a paid membership so they can get the videos sooner and in higher quality.

Traffic count is a moot point according to what? The ad revenue? The ISP throttling? The point I was making is that ISPs that got caught throttling services did it because those services were eating up so much of their bandwidth it was causing their networks to slow down. Since CR's traffic is not that much compared to the internet as a whole, the ISPs have no reason to need to throttle CR because the small amount of traffic going to CR is so little it does not effect their networks. That is why I said that most likely no ISP is throttling CR.

Not having enough resources is not the same as throttling bandwidth on purpose. So far there is no evidence to suggest that Crunchyroll is unable to afford enough server capacity. Saying otherwise is conjecture as well. As I mentioned before, it could very well be the fault on the CDN's side. Crunchyroll could very well have rented enough servers to support more than enough viewers, yet if their CDN is unable to provide a stable enough connection it is by no means the fault of CR nor does it mean CR is purposely throttling bandwidth. Bjaker has posted on multiple occasions that CR is working with their CDNs to improve performance for the members having problems. As I mentioned before, Netflix had the same exact issue. Unlike CR, Netflix had an unlimited amount of money to throw at different CDNs but all the money in the world couldn't get them to work as well as they wanted, which is why they ended up creating their own CDN.

I am well aware of the issues that people are having with the PS3 app, but most of the issues would not be caused by throttling. (App crashing, freezing, video skips, ect...) The most common issues stem from a bug in the PS3 at the system level that causes a memory leak. Yes, it has been a while since the last patch but Bjaker has replied saying that the developer is trying to figure out what part of the app is causing the system level bug to occur. Since it is at the system level, CR can't actually fix the bug, that is a job for Sony, the only thing they can do is figure out a way to work around the bug so that the app does not trigger it and cause the memory leak.

Does most of this sound like excuses? Too most people, it does. But that doesn't mean any wild guesses as to what is causing the problems is correct either, especially when some of the theories make absolutely no sense.
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Posted 4/20/13
I'd just like to say that performance on the PS3 app is bad on a wide range of ps3 types, connectivity, and ISPs. Yet the problems remain the same, the app is the issue not random outlier issues if the app is causing a system level bug that again isn't the PS3's fault. Very few of the issues people bring up also effect other streaming services(I use 4 others and have almost zero issues ever) while CR app lags, crashes, freezes my PS3 and the only stopgap to some of that is to close the app every hour or so.
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Posted 4/20/13 , edited 4/20/13
9082 cr points
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Posted 4/20/13 , edited 4/20/13


The likelihood of an actual system level memory leak is possible, yes, but very, very unlikely. The OS is mostly confined to one sub-processor in the system along with its own special bank of ram. If it was actually "a thing" people would have complained about it in droves 5 years ago and "AAA" games flat out wouldn't work. As well, it would be a widespread problem, which it's not.

You seem more interested in making things up, blowing stuff out of proportion, flat out not listening to what is said (or comprehending rather), in hopes of having an E-fight, for whatever reason. I'm not interested in that and as such our discussion is over.









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26 / M / San Antonio
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Posted 4/20/13

xerox4100 wrote:

There is no reason to be so upset about asking general questions chris I do appreciated the response and you are right a great deal of this most likely is going to be the issue of the ISP's I know a some of them have turned to sandvine traffic shaping (even knowing this is illegal) not just for bit-torrent but also all streaming video. streaming video is taking up around 80 ish% of the total network capital bandwidth so instead of having to double there network size they are trying outer options to being these numbers down.

I will always do what i can to help crunchroll because i enjoy it a lot.

I know they are trying to pass a legislation through the last two years about charging site's just this for a active connection to each of the subscribers. They fell they should not have to but the equipment and not see any of the profit from ect...

I truly hope it never comes down to this bit i do think its inavatable because these are the same people who run the cable industry


I would respond to this in more detail, but I then realized you did not take the time to completely read my post. The fact that you think I am blaming this on the ISP shows that you did not completely read and/or understand my post. I actually said the opposite.

52753 cr points
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Posted 4/20/13 , edited 4/20/13

Strid_ wrote:



The likelihood of an actual system level memory leak is possible, yes, but very, very unlikely. The OS is mostly confined to one sub-processor in the system along with its own special bank of ram. If it was actually "a thing" people would have complained about it in droves 5 years ago and "AAA" games flat out wouldn't work. As well, it would be a widespread problem, which it's not.

You seem more interested in making things up, blowing stuff out of proportion, flat out not listening to what is said (or comprehending rather), in hopes of having an E-fight, for whatever reason. I'm not interested in that and as such our discussion is over.











The system level bug and the routing issues are just me REPATING things that Crunchyroll has already said themselves. It is not I who am saying there is a system level bug and a routing issue, it is Crunchyroll saying that. Are you saying that Crunchyroll is lieing as well just to start an E-Fight? None of the things you have said have any backing to them. All they have been are assumptions made by you without any real proof.

Your description of the PS3's configuration tells me that you do not have an understanding of how the PS3 works, or how many computer systems work in general.

So who is the one making up stuff?

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28 / M
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Posted 4/20/13 , edited 4/20/13
15189 cr points
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32 / UK
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Posted 4/21/13
Any chance if a PS3 app in the UK?
15615 cr points
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22 / M
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Posted 4/21/13
Attack on Titan episode 3's quality is really bad, like 480p bad. The previous episodes aren't like this, and neither are other animes.
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33 / M / Staten Island, NY...
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Posted 4/21/13 , edited 4/21/13
My PS3 is having a very difficult time running Crunchyroll right now. It is buffering very 5 seconds. I ran a speed test on it, and it is connected at 60 Mbps download and 30 Mbps upload.

EDIT: Seems that Oreimo (episode 3) is having a lot of buffering issues. I ran Nisemonogatari, and it ran with no buffering issues. Weird.

I also give my PS3 a static IP and put it on the router's DMZ.
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Bjaker 
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Posted 4/22/13


How soon after launch were you guys watching these shows?
15615 cr points
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22 / M
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Posted 4/22/13
About 30 minutes after it released. I guess I can now assume because it's still new and it just released. A matter of fact the latest episode of Gargantia wasn't in HD either, until later during the day, but of course it looks fine in SD because of it's animation style. But episode 3 for Titan was horrific. It's all good now though.
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Bjaker 
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Posted 4/22/13


What happens, with new releases, is that it may not be fully uploaded to the server you're streaming from, so you have to trace further and further back until you get connected to the whole video.

Apologies for any inconvenience!!
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Posted 4/23/13
How long do you think it takes to be fully uploaded to the server? I rather just wait until it's ready for full HD. I appreciate the help.
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