First  Prev  1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  Next  Last
PlayStation 3
47022 cr points
Send Message: Send PM GB Post
27
Offline
Posted 8/8/12
PS3 Slim, wired connection, 21.9 Mbps.

Stuttered through Naruto every 2 to 3 minutes. Then crashed when trying to select the next episode.
7016 cr points
Send Message: Send PM GB Post
Offline
Posted 8/8/12 , edited 8/8/12
I had issues starting certain shows, completely crashed while starting SRW OG which required a system restart, when I finally got it to work it stuttered alot which caused scenes to totally pause while the audio continued which then caused the audio to be out of sync with the video.

Everything works fine of course If I'm streaming from my PC.

PS3-Slim 250GB model
Wired Connection same as my PC.
46016 cr points
Send Message: Send PM GB Post
25 / M
Offline
Posted 8/8/12
i tried watching fairy tale a couple times, but for some reason a bit of the bottom is cut off, partway through the subtitles making it impossible to read. weird thing is, sometime's i'll plug my computer into the TV and watch it like that and crunchyroll has no problem there
11028 cr points
Send Message: Send PM GB Post
Offline
Posted 8/8/12
there was a patch that i had to install before getting into the program i dont know if its the same one that was sent out but im still having issues i cant even start watching anything the screen dims an shows its loading then just brightens back up on the selection screen using a slim 250 gb with a wireless connection hopefully it gets fixed soon im starting to get frustrated
45119 cr points
Send Message: Send PM GB Post
21 / M / Oxnard, California
Offline
Posted 8/8/12
With just about every show I watch I will often get stalling and skipping; as in the episode will play, freeze for a few seconds while the sound keeps playing and then the video skips ahead a few seconds to catch up. Just as common is the opposite where the video skips ahead, freezes and waits for the sound to catch up. This is the most common issue.

Less common is crashing and the occasional bug.
26036 cr points
Send Message: Send PM GB Post
32 / M
Offline
Posted 8/8/12

darkvivi87 wrote:

PS3 Slim, wired connection, 21.9 Mbps.

Stuttered through Naruto every 2 to 3 minutes. Then crashed when trying to select the next episode.


Basically the same setup and same symptoms. Updated today and every minute or two in Naruto Shippuuden there's a brief stutter, resulting in missing frames. It's more or less the same issue I was experiencing with playback before. I haven't run through enough time yet to see if it will get to the point where it becomes so desynchronized as to be unwatchable (which happened before the update), but even this frequent stuttering renders the eps pretty tough to get through.

I know you guys are dealing with a lot, having a launched a new app on a new platform, but unfortunately, these issues are making this awesome new portal of access kind of moot. At least for those of us looking to maximize fidelity. Still really happy to have the app, but it definitely needs some improvement before I feel like it's stable enough to really use everyday.

Definitely appreciate the customer support here in the forums though. Issues can always be fixed, the worst part of any problem is not knowing if it's going to be resolved and you guys take care to make sure we're not completely in the dark. Likewise, this is feedback to help you make the best product possible.

Cheers!
48168 cr points
Send Message: Send PM GB Post
36 / M / Earth
Offline
Posted 8/8/12
I'm using the original "fat" model. I'm also using a wi-fi connection.
15115 cr points
Send Message: Send PM GB Post
M / Canada
Offline
Posted 8/8/12
I noticed some improvements after the patch, sure the video still ceases up here and there, but thanks for the fixes so far.
siyual 
55055 cr points
Send Message: Send PM GB Post
28 / M / Louisville, KY
Offline
Posted 8/8/12
I can't seem to get anything to even start playing at all. I can browse the series', and get to the episode list, but once I try to play anything, it freezes for a bit with the loading symbol at the bottom, then eventually un-freezing at the episode list, with nothing playing.

It's crashed several times doing this, and I've had to hard reset my PS3. So far, I've not gotten a single video to even play at all.

PS3 Model: Slim, originally with 160GB HDD, that has been replaced with a 1 TB drive.
Connection: Wi-Fi; fiber connection (50Mbps U/D)

I've reinstalled the app from scratch to no avail.
2015 cr points
Send Message: Send PM GB Post
Offline
Posted 8/8/12
The app is still unwatchable, and it still crashes my PS3. It seems as if the new update has not helped at all.
28007 cr points
Send Message: Send PM GB Post
34 / F
Offline
Posted 8/8/12
We are also still having the video stutter issues. Also unable to fast forward to a different point in an episode without it black screening.

Overall the app does seem more stable than before the patch, but once we noticed the stuttering still present, we stopped watching, so we didn't really put it through its paces.

PS3 slim, wireless connection.
31013 cr points
Send Message: Send PM GB Post
29 / M
Offline
Posted 8/8/12
I'm experiencing the same issues as everyone else; the video stutters every minute or so with the audio still playing and video pausing then jumping ahead a few seconds to catch up.

It's definitely more stable after the patch but still unwatchable.

Amazon Instant Video and MLB.tv work perfectly while streaming, so it's not my connection speed.

Fat PS3, wireless connection.
45005 cr points
Send Message: Send PM GB Post
Offline
Posted 8/8/12 , edited 8/8/12
Exact same issue as Siyual. Even the same playstation model and only getting one video to load.
17448 cr points
Send Message: Send PM GB Post
23 / M / United States
Online
Posted 8/8/12
My PS3 is a Slim, I watched some more episodes today.. if I move the list VERY slowly when browsing it doesn't always go to a black screen... but yea not a great fix lol Also video keeps pausing frequently.
21026 cr points
Send Message: Send PM GB Post
Offline
Posted 8/8/12
Ps3 fat from the first batches with full backwards compatibility. Also seeing the video stutter issue. My connection is a direct wired connection into my router which is straight to the cable modem.

-KM
First  Prev  1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  Next  Last
You must be logged in to post.