Samsung TV & BD / Panasonic Viera

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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/20/12 Spoiler Alert! Click to show or hide redshadoww wrote: Um...today i tried watching the new kuroko episode but the subtitles wouldn't appear..the same thing happened last time i tried watching the latest kuroko ep on my tv hoping the problem wouldve been fixed...Anyone know a simple fix for this? There currently is up to a 7 hour delay from when the videos are released on our site and released to our various apps due to technical reasons. Though we are actively working to resolve these issues so that the videos are released across all platforms at the same time.
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khairicom1 8018 cr points Send Message: 26 / M / Malaysia La Offline	Permalink Reply Quote Posted 8/21/12 HI.. I JUST WANT TO ASK THE DEVELOPER, WHY I CANNOT PLAY SOME ANIME THAT I MARK "QUEUE" WHEN I TRIED TO PLAY AT MY SAMSUNG SMART TV THIS ERROR APPEAR "RESPONSE ERROR: PLEASE TRY AGAIN LATER!" BUT NO PROBLEM WHEN I PLAY IT AT MY PC.. HELP ME... TQ
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/21/12 Spoiler Alert! Click to show or hide khairicom1 wrote: HI.. I JUST WANT TO ASK THE DEVELOPER, WHY I CANNOT PLAY SOME ANIME THAT I MARK "QUEUE" WHEN I TRIED TO PLAY AT MY SAMSUNG SMART TV THIS ERROR APPEAR "RESPONSE ERROR: PLEASE TRY AGAIN LATER!" BUT NO PROBLEM WHEN I PLAY IT AT MY PC.. HELP ME... TQ Can you please tell me what shows you are having this issue with? Thanks!
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khairicom1 8018 cr points Send Message: 26 / M / Malaysia La Offline	Permalink Reply Quote Posted 8/22/12 School Days..
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/23/12 Spoiler Alert! Click to show or hide khairicom1 wrote: School Days.. Do you have Mature Content enabled in your video preferences?
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pownerus 2040 cr points Send Message: 19 / M / Colombia Offline	Permalink Reply Quote Posted 8/25/12, edited 8/27/12 In my queue list says that the new episode of Space Brothers will be in "-23 days"
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khairicom1 8018 cr points Send Message: 26 / M / Malaysia La Offline	Permalink Reply Quote Posted 8/26/12 TQ NOW I CAN WATCH ON MY SMART TV HUREYYYYYYYYY
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/27/12 Spoiler Alert! Click to show or hide pownerus wrote: In may queue list says that the new episode of Space Brothers will be in "-23 days" Interesting.... I'll look into that.
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pownerus 2040 cr points Send Message: 19 / M / Colombia Offline	Permalink Reply Quote Posted 8/27/12, edited 8/27/12 and also the next one of Sword Art Online, in -25 days...
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/28/12 Spoiler Alert! Click to show or hide pownerus wrote: and also the next one of Sword Art Online, in -25 days... Engineers are currently looking into this!
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Wntermute 25230 cr points Send Message: M Offline	Permalink Reply Quote Posted 8/30/12 I have a Samsung TV with Smart Apps, but Crunchyroll doesn't appear in the list of available apps. Model: UN46C8000 Firmware: T-VALAUSC-1035.0
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 8/30/12 Spoiler Alert! Click to show or hide Wntermute wrote: I have a Samsung TV with Smart Apps, but Crunchyroll doesn't appear in the list of available apps. Model: UN46C8000 Firmware: T-VALAUSC-1035.0 It looks like you have a 2010 model Samsung. The app is currently available on 2011 and 2012 models. Apologies for any inconvenience.
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NeoOrder 4007 cr points Send Message: Offline	Permalink Reply Quote Posted 9/2/12 I'm having the same problem with not being able to play anything out of my queue. I own a samsung BD-E5900 with the app up to date. when I hit play, the picture stand still and at the top where the title appears it says "some random episode title". I've also uninstalled and reinstalled the app with no luck
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Customer Support Manager Bjaker 22072 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 9/2/12 Spoiler Alert! Click to show or hide NeoOrder wrote: I'm having the same problem with not being able to play anything out of my queue. I own a samsung BD-E5900 with the app up to date. when I hit play, the picture stand still and at the top where the title appears it says "some random episode title". I've also uninstalled and reinstalled the app with no luck Looks like you were able to watch some shows. Still having issues?
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NeoOrder 4007 cr points Send Message: Offline	Permalink Reply Quote Posted 9/3/12 Yes, was able to get it to work. Thank you
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