11006 cr points
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Hello, I'm not a Tai Seng subscriber but no Drama is being shown, only Anime. Using a BD-5500 Blu-ray box.
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
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Spoiler Alert! Click to show or hide razevedo wrote:
Hello, I'm not a Tai Seng subscriber but no Drama is being shown, only Anime. Using a BD-5500 Blu-ray box.
I believe this is because you have an Anime Membership and not an All-Access Membership.
I'll check with the engineers when I get into the office tomorrow.
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31022 cr points
Send Message: 29 / M
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Spoiler Alert! Click to show or hide Bjaker wrote:
foder wrote:
i find if i dont use the remote for a bit the screen saver comes on like a video isent playing this shuld only happen if its paused i wuld think only happens on cruchyroll app
screen saver setting:
pixel shift
auto protection time 10 min
side gray (light)
also i wuld like to sort the anime updated by last updated like on crunchyroll.com
Can you please tell me what model Samsung device you have (TV/BD/2011/2012)
Can you please make sure it is on the latest version software available through the Smart Hub?
You can also push the screensaver time forward to resolve this issue.
If you go to the 'Anime' section of the app there is an 'Updated' selection.
the model number is PN51E7000FF i had to make the timer longer to make it stop but still it shuldent be this way
also the "updated" list in the app shows allthings updated recently i cant find any kind of order to why there in the order there in. were as on the sight its most recently updated to oldest
the new anime being released also has no subs for hours after it shows up on the app and i end up comeing to the sight to watch them because of it
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
Offline
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Spoiler Alert! Click to show or hide foder wrote:
Spoiler Alert! Click to show or hide Bjaker wrote:
foder wrote:
i find if i dont use the remote for a bit the screen saver comes on like a video isent playing this shuld only happen if its paused i wuld think only happens on cruchyroll app
screen saver setting:
pixel shift
auto protection time 10 min
side gray (light)
also i wuld like to sort the anime updated by last updated like on crunchyroll.com
Can you please tell me what model Samsung device you have (TV/BD/2011/2012)
Can you please make sure it is on the latest version software available through the Smart Hub?
You can also push the screensaver time forward to resolve this issue.
If you go to the 'Anime' section of the app there is an 'Updated' selection.
the model number is PN51E7000FF i had to make the timer longer to make it stop but still it shuldent be this way
also the "updated" list in the app shows allthings updated recently i cant find any kind of order to why there in the order there in. were as on the sight its most recently updated to oldest
the new anime being released also has no subs for hours after it shows up on the app and i end up comeing to the sight to watch them because of it
Screensaver is something we're working on.
Updated has series where we have recently posted new content on the site, so it's working fine.
It takes up to 7 hours for shows to sync fully to our other supported devices.
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Engineer
74616 cr points
Send Message: 26 / M / California
Online
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Starting yesterday, videos are released on the site and on our devices at the same time, as long as the videos/subtitles/qa are ready with enough time for the videos to be encoded in advance.
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2040 cr points
Send Message: 19 / M / Colombia
Offline
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BasouKazuma wrote:
Starting yesterday, videos are released on the site and on our devices at the same time, as long as the videos/subtitles/qa are ready with enough time for the videos to be encoded in advance.
Great, We don't have to wait 7 hours anymore.
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5018 cr points
Send Message: 25 / M / Mexico
Offline
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I have a samsung smart tv, and still can´t select another language but english, (I think the option haven´t been added yet), also a search option would be great on it, and can´t chose any definition video, video isn't showing in 1080p
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The Wise Wizard
52517 cr points
Send Message: 52 / M / U.S.A.
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oOTokyoOo wrote:
I have a samsung smart tv, and still can´t select another language but english, (I think the option haven´t been added yet), also a search option would be great on it, and can´t chose any definition video, video isn't showing in 1080p
CR has yet to add HD video for the apps.
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47018 cr points
Send Message: 33 / F
Offline
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My queue isn't loading at all; I just get a "response error: please try again later" error.
Edit: Looks like this was caused by adding Magi to my queue when there are no "upcoming" episodes under the series yet. This could be easily prevented if series with no episodes at all weren't queue-able.
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7 cr points
Send Message: 16 / M
Offline
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There is problem when i finish watching a video it keeps replaying and i cant go to the next episode
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15048 cr points
Send Message: 25 / M / SL,UT
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With the release of HD for the PS3 app does that mean the Samsung appw ill soon get it? Or am i gonna have to dust off the old playstation?
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Customer Support Manager
22072 cr points
Send Message: 32 / M / San Francisco
Offline
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Spoiler Alert! Click to show or hide ebilgeorge wrote:
With the release of HD for the PS3 app does that mean the Samsung appw ill soon get it? Or am i gonna have to dust off the old playstation?
Please watch for further news on HD playback on Site News.
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23204 cr points
Send Message: 30
Offline
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Is there a list of shows that are not available on the PS3? One day btooom! was there, the next it wasn't.
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40454 cr points
Send Message: 25 / M / San Antonio
Offline
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Hallgaar wrote:
Is there a list of shows that are not available on the PS3? One day btooom! was there, the next it wasn't.
I think you accidentally posted this is the wrong thread. This is the Samsung thread.
However, I will go ahead and try and help you out.
I just tried BTOOM on the PS3 and was able to get it to playback just fine. Try logging back out and then back in, or deleting the app and reinstalling it from the PS store.
Also, if you do not have it there yet, try adding it to your queue and see if it shows up in your queue on the PS3 app.
Also, I do not see a birthdate listed under your name. Do you have your birth date set in your profile and the mature content filter turned off? Both of those need to be set for mature titles to show up.
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11 cr points
Send Message: 24 / M / Lima
Offline
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Still waiting for spanish-subs  , I hope a patch will be released soon
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