Cancelling subscription
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33 / M / Netherlands
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Posted 8/11/12
So if I cancel my subscription the day after I have payed you lose your money?
Sounds a bit weird to me, why is that? I payed for it so I want to use it....

So
A. Give people a refund if they cancel their subscription or
B. Cancel the account on the day that the precious payment was done.

This isn't very attractive later on to become a member again (when more decent shows are coming to my region) if you can lose your money. In theory I could have payed for a year and lost all of my money because I don't want to renew again?
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38 / M / Where the heart is
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Posted 8/11/12
Write down the date that you were charged and cancel the day before that day the next month.
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35 / New York
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Posted 8/11/12
How's the phrase go? Your loss is their gain.
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M / Canada
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Posted 8/12/12 , edited 8/12/12
That was my plan until the kinks get worked out in the PS3 player. Not taking a shot at CR or anything but it's the main reason I paid so I'll be happy to come back once it's fixed.

Also, there should be an option to disable recurring payment.
The Wise Wizard
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54 / M / U.S.A.
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Posted 8/12/12

korruption wrote:
Also, there should be an option to disable recurring payment.

There is, depending on how you pay (and possibly how often):



You'll note the button says "Cancel Membership Renewal", not "Cancel Membership". Even if it didn't, since my payment method is PayPal, I could simply disable to recurring payment from there.

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M / Canada
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Posted 8/12/12 , edited 8/12/12
Woops I misworded my last post. Currently I'm only on a 2-week trial since the sign-up method through the PS3 app didn't work (it didn't let me enter letters for postal code when I tried ). So aside from the odd month or so over the years, I don't currently have a paid subscription. I will though once the problems get sorted out.
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23 / M
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Posted 1/27/13
I want to cancel anyway.
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