New version of Crunchyroll
19016 cr points
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Posted 8/19/12
The updated version is not working on my phone. I have an android 2.3.6. I had it installed on my phone before and then it was uninstalled by accident. Now when I try to re install it and it's saying that its not compatible with my phone. any ideas as to why?
32447 cr points
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26 / M / Pocatello, Idaho
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Posted 8/19/12 , edited 8/19/12
The last "update" they issues pretty much broke the app for a lot of gingerbread users. None of my gingerbread devices can run it, but if I run 4.0.3 ICS then the issue goes away. I'm not sure if that was intentionally done or just an adverse side effect.
Engineer
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28 / M / California
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Posted 8/20/12
Weird. We're looking into that.
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 8/20/12


If you're having issues with the app, please email me using the Support link at the bottom of the page and let me know!
32447 cr points
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26 / M / Pocatello, Idaho
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Posted 8/28/12
Got support via email practically immediately. For only paying about $7 a month for service, that's some pretty awesome customer support. Just thought I'd toss that out there.
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