Google is being a butt
10545 cr points
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16 / F / lv +9000
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Posted 8/21/12
suoooo my google search engine isn't directing me to any of the results I click on... everytime i click on a result it redirects me to the home page, or it redirects me to something like this: http://bts.scour.com/index.html?3
It also seems that when i move my mouse around or click on something a new tab opens up with a website like the one i said above...
I thought it was about time that i addressed this problem, so i went to the forums for help... Someone PLEASE help
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26 / M / San Antonio
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Posted 8/21/12

Yusa-pyan wrote:

suoooo my google search engine isn't directing me to any of the results I click on... everytime i click on a result it redirects me to the home page, or it redirects me to something like this: http://bts.scour.com/index.html?3
It also seems that when i move my mouse around or click on something a new tab opens up with a website like the one i said above...
I thought it was about time that i addressed this problem, so i went to the forums for help... Someone PLEASE help


It sounds like you have some kind of maleware installed.

I recently cleaned up a family member's computer that was acting in a similar fashion when on Google to what you are experiencing. I tried several different cleaners and it was Malewarebytes that ended up finding the culprit.

Here is a list of software to install and run scans on. It would be best to run all of them as each of them can catch things that the others miss.

Ad-aware
Spybot Search & Destroy
Malwarebytes

Let me know if these are unable to remove the malware.



EDIT: Meant to quote your post so you got a notification.
The Wise Wizard
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Posted 8/21/12

Yusa-pyan wrote:
I thought it was about time that i addressed this problem, so i went to the forums for help... Someone PLEASE help

I concur with -Chris311- that you have malware (what some people refer to as a virus) on your system. This search redirector type is something I have seen many times before when working on client's computers.

Out of all three he provided links to, I would go with Malwarebytes first.

If for some reason you can't successfully get to the site on your computer (I've seen malware that will redirect any attempt to go to known anti-malware sites), you can download the file on another computer and run it off a USB key.

One caution: Since some malware is known to infect USB keys, created a folder (not a file) on the drive with the name autorun.inf. The reason for this is to prevent any malware program from creating a file with that same name. (You can't have a file and folder in the same directory with identical names, but if you simply created a file with that name, the malware could just overwrite it).


That said, I've also seen malware that will actually delete or block known anti-malware programs, so I'll include one other:

Windows Defender Offline

This allows you to create a CD, DVD, or USB flash drive that your PC can boot from, which will then allow you to scan your drive for malware. As Windows isn't even running, this renders any malware inert. Please note that it may be necessary to enter to BIOS setup on your computer to change the boot order so that it will boot from your optical drive or USB flash drive first. Don't use the "autorun.inf" folder tip I gave you earlier for this USB flash drive.

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