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(Oh that Bjaker!): Sorry, this video is not available in your region due to licensing restrictions. (working on fixing t
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Posted 9/5/12


Try to see total eclipse Episode 10 and the system gave me this message:

Sorry, this video is not available in your region due to licensing restrictions.
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24 / M / Scotland
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Posted 9/5/12
Where do you live? If it's an island off the coast of the UK, numerous people have reported the same problem here: http://www.crunchyroll.co.uk/forumcategory-9/helpsupportfeedback
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25 / M / Calaf, Spain
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Posted 9/6/12
Same from Spain. I can't watch my Sket Dance weekly chapter D:
The Wise Wizard
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54 / M / U.S.A.
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Posted 9/6/12

KaiKaiba wrote:

Same from Spain. I can't watch my Sket Dance weekly chapter D:

That's probably an error. In the Help/Support/Feedback section, people from Latin America are reporting the same.

The series has only limited availability for free members, so something probably got unset or toggled, and the worldwide availability for premium members isn't being recognized.

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20 / M / UK
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Posted 9/6/12
I'm in UK (north England specifically) and can't view SKET Dance or Total Eclipse.
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Bjaker 
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34 / M / San Francisco
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Posted 9/6/12
Hey everyone!

I super messed up yesterday!

This was my fault, I accidentally updated a database incorrectly.

We're working on restoring all these shows now.

I sincerely apologize for my mistake.
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21 / M / Demacia
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Posted 9/6/12

Bjaker wrote:

Hey everyone!

I super messed up yesterday!

This was my fault, I accidentally updated a database incorrectly.

We're working on restoring all these shows now.

I sincerely apologize for my mistake.


¬____¬
ok ok no problem xD

i have fear you guys was removing total eclipse from latin america :o

when this error will be fixed?
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Bjaker 
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34 / M / San Francisco
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Posted 9/6/12


We're working on fixing all affected shows right now and it takes about 2 hours for the system to recache.
So hopefully by early afternoon (pacific).
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24 / M / Poland
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Posted 9/6/12
Still work in progress? Because Sket Dance is back, but few more still not.
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21 / M / Demacia
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Posted 9/7/12

Bjaker wrote:



We're working on fixing all affected shows right now and it takes about 2 hours for the system to recache.
So hopefully by early afternoon (pacific).


Problem is still not solved :/
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Bjaker 
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34 / M / San Francisco
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Posted 9/7/12


Can you tell me which shows are still affected?
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26 / F / Mexico
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Posted 9/7/12 , edited 9/7/12
In Latin America, Total Eclipse and Yuruyuri still not availables for our region D8

Edit. They are availables, but they don't appear in the main list. If you enter in the series page the "sorry, this video is not available in your region due to licensing restrictions" message appears, but if you enter directly in the video then you are able to watch it.
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21 / M / Demacia
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Posted 9/7/12

Bjaker wrote:



Can you tell me which shows are still affected?


the only show that is affected at least for me is total eclipse

i dont know if sket dance work or dont because i dont see it
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21 / M / Demacia
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Posted 9/7/12

NiraVancopoulos wrote:

In Latin America, Total Eclipse and Yuruyuri still not availables for our region D8

Edit. They are availables, but they don't appear in the main list. If you enter in the series page the "sorry, this video is not available in your region due to licensing restrictions" message appears, but if you enter directly in the video then you are able to watch it.


I know, and is avaible in latin america... i just saw it up to the episode 10 last week...
the problem appears this week
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Bjaker 
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Posted 9/7/12


Okay, looking into it!
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