Quick Anime Subscription question
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20 / M
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Posted 9/7/12
Hey, my 2 week free trial has just finished and I got the 1 month subscription for the anime membership.
Just wondering, if I unsubscribed to avoid future payments for the next month will I still have my anime membership for the remaining days I have for this month? Or would I have to cancel it on the day the month subscription is supposed to end?
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Posted 9/7/12

Darkwap wrote:

Hey, my 2 week free trial has just finished and I got the 1 month subscription for the anime membership.
Just wondering, if I unsubscribed to avoid future payments for the next month will I still have my anime membership for the remaining days I have for this month? Or would I have to cancel it on the day the month subscription is supposed to end?


If you have 30 days or less remaining and you cancel, it will immediately stop the premium service and you lose the remaining days. If you have more than 30 days remaining and you cancel you get to keep the remaining days.

A lot of people here do not like this policy. I do not like it either but the CR customer service reps (Bjaker and Bazoukazuma) are extremely nice people and have helped others in the past who have wanted to cancel without losing their remaining days.

You can reach Bjaker by filling out the Contact Us page asking him if he can turn off the automatic renewal for you without canceling your subscription.

http://www.crunchyroll.com/help?topic=contact
20053 cr points
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Posted 9/7/12
Ah I see thanks for the help. It is quite a weird system if you lose your days if you cancel your subscription but oh wells its a nice website.
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Bjaker 
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Posted 9/7/12


It's something I'm not particularly fond of either and something I'm working to have changed.
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