My premium membership got canceled out of nowhere!
14037 cr points
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25 / M / The Netherlands
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Posted 9/11/12
Hi there, a while ago my premium membership got canceled by Crunchyroll itself and now when I try to upgrade my account with paypal, it says that it's only possible if I have a credit card linked to my paypal account.

In the past I was always able to pay through paypal, linked to my bank account (method used in the netherlands). Why am I now forced to have a credit card?

Is my dutch method of paying not good enough for you now all of the sudden?
Otter Modder
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21 / M / Florida
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Posted 9/11/12 , edited 9/11/12

I am sure it is not related to you being dutch. I, too, have my bank account linked to my Paypal. At the same time I have my bank card linked as well, functioning as a credit card. It is probably a requirement because of how long it takes to get money though a transfer with a linked bank account versus a linked card. Can you link up your debit card that you use for your bank account?
Vegetable Support Manager
Bjaker 
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33 / M / San Francisco
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Posted 9/11/12


Looking at your account, it was cancelled because our automated system was unable to collect the most recent payment via PayPal.

What happens when you try to sign up using PayPal now?
14037 cr points
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25 / M / The Netherlands
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Posted 9/12/12
It says I have no creditcard linked to my paypal account and then I can only add one, or close the window. It doesn't allow me to do anything else.
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25 / M / The Netherlands
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Posted 9/12/12
Also, I keep getting spammed with emails about getting a 14 trial, but that aswell requires me to have a creditcard.
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Bjaker 
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33 / M / San Francisco
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Posted 9/12/12


Can you check to make sure you have your bank account set up as an authorized payment method for recurring payments.

Log into Pay Pal.
Under "My Account" click on "Profile".
Under "Profile" click on "My Money".
Under "My Money" click on "My Preapproved Payments".
From here you can set what sources you will allow to pay for subscriptions such as Crunchyroll.
14037 cr points
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25 / M / The Netherlands
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Posted 9/20/12
I've done what you advised me to, but for some reason I still can't get my premium membership back by paying through paypal with out a creditcard.

On my profile it says I still have to pay 4,99 for the last time I wasn't able to pay in time, but there isn't an option to pay what I owe.
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