CrunchyRoll App
29065 cr points
Send Message: Send PM GB Post
24 / M / Arizona
Offline
Posted 9/13/12
Is anyone else having an issue where you will be in the middle of an episode and suddenly the video will start over from the start without moving the slider back to the begging?

PS. I like the new UI, looks a lot cleaner and im glad the que is finally added in (or i just missed it on the old version, idk)
62120 cr points
Send Message: Send PM GB Post
26 / M / Florida
Offline
Posted 9/13/12
I'm having that same issue too, I've watched about 4 shows after the update. With each one looping back to the intro at random times. Was watching hell girl and the damn thing kept going back to 0:00. Only thing that fixed it for me was just closing out the app and restarting it.

Beside that the tv output doesn't work on my iPad 1 or iPhone 4s. It send the audio to my tv but leaves the video on the iPad or iPhone.

Anyone else having that problem too?
29065 cr points
Send Message: Send PM GB Post
24 / M / Arizona
Offline
Posted 9/13/12
mine was doing it before the update as well as after, and im not even using air play, im just watching it straight off my phone with headphones (work can get really boring) I was trying to watch episode 198 of Nartuto Shipuuden to see if i could get back into it, and it would start over every 40 seconds or so, i think the longest it went was 5 minutes or so. Then it was doing the same thing on sket dance, and a couple other shows that i cant seem to remember what they were right now.. i wanna say it was space brothers, sao, and bleach (im way behind)
26302 cr points
Send Message: Send PM GB Post
22 / M / UK
Offline
Posted 9/13/12
Hey there! You'd be better off in the help support section of the forum! But me being me i went and got the part you'd be interested in!

There is a current known issue on devices running iOS 5.
(Video skipping intermittently. Video restarting and time bar becoming inaccessible.)
We apologize for any inconvenience this is causing you & we are looking into the issue.
To work around this bug you can take the following steps.
Double tap the Home button to bring up the Multitasking bar.
Press and hold anywhere on the multitasking bar until the icons on it start to wiggle.
While they are wiggling, each icon has a Minus sign symbol above it.
Press the Minus symbol above the Crunchyroll app to close it down.
Then open up the Crunchyroll app again and re-play the video you were watching.

Copied from http://www.crunchyroll.com/forumtopic-677657/known-problems-with-cr-last-updated-feb-27th-2012

Hope it helps
Kill la Moderator
AHTL 
75595 cr points
Send Message: Send PM GB Post
24 / Norway
Offline
Posted 9/13/12

crash1187 wrote:

Is anyone else having an issue where you will be in the middle of an episode and suddenly the video will start over from the start without moving the slider back to the begging?

PS. I like the new UI, looks a lot cleaner and im glad the que is finally added in (or i just missed it on the old version, idk)


Moved to the help section~
Vegetable Support Manager
Bjaker 
35285 cr points
Send Message: Send PM GB Post
33 / M / San Francisco
Offline
Posted 9/13/12
There was a push to address this at 6:00 PM last night Pacific.

If you're still having issues please post in the iOS thread so I can keep track of this in one place.

Thanks,
-Baker
You must be logged in to post.