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Post Reply Crunchyroll - New iOS App
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Posted 9/16/12
Shlod not be more easy to have aviable the previus version wile this problem is resolve . Also taking that this is also a pay service shloud your team at aplications were supposed to test this before going live. this is my humble opinion
20017 cr points
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24 / M
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Posted 9/17/12
iPhone 4
iOS 5.1.1
Doesn't matter if I'm on wifi of 3G
App starts up and closes after 2 seconds of it loading
8034 cr points
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F / England
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Posted 9/17/12
For now, I'm unable to watch any of the videos past the opening. Once the opening song has finished, the video shuts off as if about to restart the episode, only the screen remains black and I have to exit the app in order to get away from the video. The 'done' button doesn't appear, the screen is just solid black. When I leave the app for a while, it runs as normal but then the same thing happens every time I click to watch a video...

I have the app on both my iPad and iPhone 4s, both running on iOS 5.1.1. It doesn't make a difference whether I'm using Wi Fi or 3G, the problems persist on both devices. It happens on every show I try to watch and the episode doesn't make a difference either.
16058 cr points
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21 / F / Wales
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Posted 9/17/12
Looping issues
Black screens through the video

iPad 2 wifi
iOS 5.1.1

Also I used to browse crunchyroll on safari and click the video links on the pages and the app would launch and play the episode
However since the update when I click the 'watch now' link it comes up with a message saying the address is invalid

Other then the video issues I adore the new layout of the app
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27 / M
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Posted 9/17/12 , edited 9/17/12
IPad with latest iOS over wifi
I have had trouble with every single show, I've not been able to get past the three first min, in any of them.
Tried new series and old series, tried skip it by fast forwarding, but that didn't work either.
No matter what I tried after three minutes, the video shut down and went back to the selection screen.
38332 cr points
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29 / M / Depends wether I...
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Posted 9/17/12
Can you please tell me what kind of device you have?: iPod Touch 4th Generation
Can you please tell me what version iOS it is running?: iOS 5.1.1
Can you please tell me if this happens over Wi Fi / 3G, 4G?: Wi-Fi
Can you please tell me which shows and episodes this has happened during?: Muv Luv Total Eclipse Episode 12
Can you please tell me at what time during the show this happened.: Hmmm can't tell you I'm afraid as it happened so many times after I stopped viewing and restarted it.
24697 cr points
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23 / M / United Kingdom.
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Posted 9/17/12
Looping the beginning

Can you please tell me what kind of device you have? iPad 1st generation

Can you please tell me what version iOS it is running? IOS 5.1.1

Can you please tell me if this happens over Wi Fi / 3G, 4G? Wi-Fi (ISP Virgin Media if that matters)

Can you please tell me which shows and episodes this has happened during? Yuru Yuri Season 1 episodes 6, 7 and 8

Can you please tell me at what time during the show this happened. about 15 minutes in.
24697 cr points
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23 / M / United Kingdom.
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Posted 9/17/12

nastya0391 wrote:

Shlod not be more easy to have aviable the previus version wile this problem is resolve . Also taking that this is also a pay service shloud your team at aplications were supposed to test this before going live. this is my humble opinion


I had the issue with the original version, Oh and learn how to spell please.
JJtoob 
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30 / M / Napa, CA
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Posted 9/17/12
I just saw this post, but I've already sent feedback through the appstore. Last night I downloaded CR app again to watch a couple episodes of anime. It worked with no problems so far, I'll keep using it and fill out the requested info if I have issues with it again.

Thanks for working on this
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20 / F / mars
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Posted 9/18/12
iPod Touch 4G
iOS 5.1.1
Wi-Fi
most of the shows except for the 2-3 minute shows.
The episodes always loop back to the start in the middle of watching it. I only watch CR on my iTouch and it kind of annoys me to see this happen all the time. The quality of the airplay drops in the middle (which is supposed to be 1080p then it drops down all of a sudden). I am fond of telling customer service about this problem because it really annoys me and it had been since the update before this.
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M / UK
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Posted 9/18/12
Currently using the latest version of the CR App on 3 different iPhone 4s', an iPad 2 Wifi and an iPad 3 Wifi but have had the "looping issue" for a good year now on both wifi and 3G! Very frustrating considered I've been a fan/member of CR for quite a while. Please fix, thank you!
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30 / M
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Posted 9/18/12
Here goes...

Can you please tell me what kind of device you have?
iPhone 4S and iPad 2

Can you please tell me what version iOS it is running?
iOS 6.0 and iOS 5.1.1 respectively

Can you please tell me if this happens over Wi Fi / 3G, 4G?
Yes on Wifi, Not sure on Cellular

Can you please tell me which shows and episodes this has happened during?
Any show, any episodes since the new app's release.

Can you please tell me at what time during the show this happened.
Usually about 4 to 5 minutes in.

THIS IS A HUGE DEAL PLEASE FIX!
13138 cr points
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21 / M / Chile
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Posted 9/18/12 , edited 9/18/12
I'm experiencing the video looping back to the beginning issue.

Can you please tell me what kind of device you have?
iPod touch 4G

Can you please tell me what version iOS it is running?
iOS 5.1.1 jailbroken (if that's of any help)

Can you please tell me if this happens over Wi Fi / 3G, 4G?
It happened over WiFi

Can you please tell me which shows and episodes this has happened during?
Hayate no Gotoku, Episode 1
Gintama, Episode 1
*Worth noticing these were the only videos I tried to watch*

Can you please tell me at what time during the show this happened.
For both of them, it was around the 10-minute mark. With Gintama, I decided to continue again, and the video looped again to the beginning around the 8-minute mark. Despite looping back, the progress indicator continued, so the video ended after the total time for the episode completed, although I couldn't watch the second half of it.
wabori 
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Posted 9/18/12
Hi,
I can only intermittently load episodes.
When episodes start, they stop streaming after about 2-3 minutes.
Using airplay to play episodes on my apple tv is also hit & miss.

Can you please tell me what kind of device you have?
Tested on New ipad, ipad 2, iphone 4, Apple TV
Can you please tell me what version iOS it is running?
ios 5.1.1
Can you please tell me if this happens over Wi Fi / 3G, 4G?
Wifi
Can you please tell me which shows and episodes this has happened during?
Naruto, Total Eclipse
Can you please tell me at what time during the show this happened.
At all times!
653 cr points
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26 / M / USA
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Posted 9/18/12
i get audio but no video when i use this app
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