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Post Reply No subtitles
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Posted 9/16/12
Episode 11 of Oda Nobuna has no subtitles.
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starry 
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Posted 9/16/12

SverreMunthe wrote:

Episode 11 of Oda Nobuna has no subtitles.

Are you using Android?
It's a known issue that there is a 2-7 hour delay from when the videos are released on crunchyroll and released to the various apps due to technical reasons. With Android this results in missing subtitles (same on Roku).

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Posted 9/16/12
It's Boxeebox.
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starry 
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Posted 9/16/12

SverreMunthe wrote:

It's Boxeebox.

Hmm, then it shouldn't have any delay for the subtitles. Please use the Contact Us page.
http://www.crunchyroll.com/help?topic=contact

Bjaker is off during weekends so you'll most likely get a reply by monday.

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Bjaker 
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Posted 9/17/12


There is a 7 hour delay for our other supported devices.
Are you still having issues with subtitles missing?

Also, please use the respective device forums going forward! Thanks!
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Posted 9/18/12
It was ok yesterday.
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Posted 9/23/12
I have noticed on the android app that PES episode 7 appears to be missing subtitles.
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