PS3 having problems since yesterday
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Posted 10/2/12
Great! PS3 having problems since yesterday and no words from Crunchyroll
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starry 
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Posted 10/2/12

inghidaka wrote:

Great! PS3 having problems since yesterday and no words from Crunchyroll


Our lovely customer support guy is behind on emails, since the team just came back from Atlanta.

Give him some time and he'll get to you!

Thank you for your patience. : )
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Posted 10/2/12
I see, coincidence or not but this problem came after the update of the iOS app
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Bjaker 
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Posted 10/2/12


There were some API issues after the iOS release.

Can you go give the PS3 a try and let me know if the same issues are persisting?
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Posted 10/2/12 , edited 10/2/12

Bjaker wrote:



There were some API issues after the iOS release.

Can you go give the PS3 a try and let me know if the same issues are persisting?


Nope, still not working for me.

EDIT: just tried again, and did work on any ep. of naruto. but not for Hayate no gotoku, tried SAO, and it did freeze my PS3 but it at least "started"...
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Posted 10/2/12
Me 2, just sent a message. Thought I was the only one. Selecting the video and it won't play at all, same for you??
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Bjaker 
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Posted 10/3/12


This may be because of your locations...

App was released in US and Canada.
I will need to double check to make sure that things should be alright for Puerto Rico.

I do not know how you have been able to successfully stream in in the Dominican Republic. The app has not been released there yet.
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Posted 10/3/12
I've been using the app for a month already. I'm pretty sure it has nothing to do with my location. In any case, it works again for me.
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Posted 10/3/12

Bjaker wrote:



This may be because of your locations...

App was released in US and Canada.
I will need to double check to make sure that things should be alright for Puerto Rico.

I do not know how you have been able to successfully stream in in the Dominican Republic. The app has not been released there yet.


Location? so it makes just works with some anime?... when before the iOS update it was working w/o any problem... that seems to be a cheap excuse...

and there isn't PSN Dominican Republic.

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Bjaker 
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Posted 10/3/12


The app has only been officially released in the US and Canada.
I do not know how it was working in the Dominican Republic.
I will have to the engineers to see if it should be working there or not.

Please remember that I am trying to help.
You do not need to be rude.

Thank you.
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Posted 10/3/12
It really doesn't work at all. I posted a message, my husband could see some episodes with no problem, now the app is at it again. This is getting a bit frustrating. The wifi/LAN conflict doesn't help at all to my problem.
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Bjaker 
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Posted 10/4/12


Rather than be split between here and e-mail I'm going to continue helping you by the email you sent in.
I have just sent it off to the engineers for more info.

As soon as I have that I'll shoot you another email back.
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Posted 10/4/12
Thank you!
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