Cant watch episodes because of my location
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Posted 10/9/12
hello
so i subbed only because sword art online and i cant watch it because i dont live in the states ?
can i change my location to the us and be able to watch it? or i need to get with this american arrogance?

This annoys me so much!!
The Wise Wizard
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Posted 10/9/12

paolovalente321 wrote:

hello
so i subbed only because sword art online and i cant watch it because i dont live in the states ?
can i change my location to the us and be able to watch it? or i need to get with this american arrogance?

Sword Art Online isn't limited to the the United States. Crunchyroll was able to license it for all of North America (including Central America), all of South America, UK, Ireland, Australia, New Zealand and South Africa.

If you are in any of the listed areas, and still get a "not available in your area" message, go to the contact page and scroll down to "Your system details:" at the very bottom and verify it shows "Detected country:" as the country you are actually in. If that information is incorrect, log out, log back in, and check it again. If it is still incorrect, use the form on that page to report the problem.

You could have checked availability of the series before subscribing in one of two ways:

1. Try to view the series as a free member. If it was available only to premium members, it would have said so. If it was unavailable in your area, it would have said so.

2. Checked to see if the series was listed on the Shows page, specifically the alphabetical listing.

30103 cr points
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Posted 10/9/12

paolovalente321 wrote:

hello
so i subbed only because sword art online and i cant watch it because i dont live in the states ?
can i change my location to the us and be able to watch it? or i need to get with this american arrogance?

This annoys me so much!!


Crunchyroll, like every other internet website out there, detects what country you are in by your IP address.
7012 cr points
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Posted 10/9/12
tell me something that i dont know <.< anyways just saw the last episode of sao :/ but the animes available are not really much here in the netherlands just sucks im paying for half of the service
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Posted 10/9/12

paolovalente321 wrote:

tell me something that i dont know <.< anyways just saw the last episode of sao :/ but the animes available are not really much here in the netherlands just sucks im paying for half of the service


As TAO pointed out, you could have easily avoided the disappointment by checking show availability before you purchased a subscription.
Queen of Support
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Posted 10/9/12 , edited 10/9/12
^The user is on a free trial.


paolovalente321 wrote:

tell me something that i dont know <.< anyways just saw the last episode of sao :/ but the animes available are not really much here in the netherlands just sucks im paying for half of the service

Did you read our Help/FAQ page?
http://www.crunchyroll.com/help

Why are some Titles not available in my country?

While we try to get worldwide availability for all of our titles, due to the vagaries of licensing restrictions we cannot promise that every single title released on Crunchyroll will be available in all countries. Detailed territorial restrictions are displayed on each video page. We are continuously asking for more rights for more regions. Please be patient and check back for more updates! For a complete list of what is currently available in your area, please check out our Anime and Drama lists.
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