Issues streaming on TWC
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Posted 11/15/12
I recently moved into a Time Warner Cable service territory and subscribed to their ultimate 50mbps package. While i can speedtest properly to pretty much everywhere I am having a hell of a time streaming Crunchyroll.

I've had cox and other providers in the past with no issue. Any ideas on what to do about this??
Otter Modder
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Posted 11/15/12

Bigman397 wrote:

I recently moved into a Time Warner Cable service territory and subscribed to their ultimate 50mbps package. While i can speedtest properly to pretty much everywhere I am having a hell of a time streaming Crunchyroll.

I've had cox and other providers in the past with no issue. Any ideas on what to do about this??

Can you be more descriptive about what kind of problem you are having, and when you are having it?
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Posted 11/15/12

beardfist wrote:


Bigman397 wrote:

I recently moved into a Time Warner Cable service territory and subscribed to their ultimate 50mbps package. While i can speedtest properly to pretty much everywhere I am having a hell of a time streaming Crunchyroll.

I've had cox and other providers in the past with no issue. Any ideas on what to do about this??

Can you be more descriptive about what kind of problem you are having, and when you are having it?


Woops, sorry.

I seem unable to stream at 720p or better due to constant buffering. 480p is better but I still have to sit and wait for the buffer to catch up. I've never had this problem until I got time warner so I can only assume it is connection related. However my speed and latency to the world seems to be fine.
Otter Modder
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Posted 11/15/12
I could try to make a guess as to what the problem is, but I think it would be faster to go here and send them a message about it. In the mean time, you can go here and see if any of that info helps. Seeing as the problem started after you changed services, it could be related to your DNS settings as I have seen this cause a similar problem in the past. You could try changing your DNS, Namebench is pretty good at finding the fastest one.
gawdin 
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Posted 11/24/12
This is a relatively unknown issue with Time Warner Cable (and consequently Insight), we know it affects YouTube, Crunchyroll, and a couple others. There appears to be some kind of routing issue with some IP addresses in a certain range (I don't have the email handy, I will list them later). There is some kind of work-around with blocking these ranges in the firewall of the router.

When I say relatively unknown I mean that pretty much only like 10 people in the company actually know about it and what is causing it.
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Posted 1/5/13 , edited 1/5/13
I just found this reddit threat that gives the address range to block.

http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/

I tried it and seems to improve the streaming.
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