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Xbox 360
The Wise Wizard
72246 cr points
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53 / M / U.S.A.
Online
Posted 1/29/13

MadeInTexas wrote:

ur xbox 360 crunchyroll app says ur server isnt available, is this because im not a premium member or something to do with you guys?

You need to be a premium member to view more than sample episodes with the 360 app, but I see by your star that you've rectified that problem.

Is the app working for you now?

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Bjaker 
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33 / M / San Francisco
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Posted 1/29/13


Do you have Xbox Gold?
6052 cr points
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28 / M
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Posted 1/29/13
I'm trying the two week membership for my xbox 360 and I've experienced some skipping videos while watching Madoka. Episode 6 is particularly bad as the beginning of the episode plays for a bit and then skips to about the 4 minute mark. I turned off my 360 hoping the problem solves itself when I try to watch it again in a few hours.

I've never had any issues streaming movies on Netflix.
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Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/29/13


Just pushed new encodes on this. Please try again in a few hours and let me know if it works better!
13186 cr points
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38 / M
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Posted 1/29/13
im trying to log in my acount on xbox but wont let me it says date retrived from request was malfromed please help thank you
15058 cr points
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Posted 1/29/13
yes i do have xbox live gold i have it on my xbox but on here it doesnt show up any devices
14020 cr points
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Posted 1/29/13
I'm also having the "data retrieved from the request was malformed" issue :/
13012 cr points
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Posted 1/29/13
Okay this is getting annoying. I am seeing a lot of the same issues that I am having reported here as well. Server not available and then ten minutes later it is fine. Tonight I has a new issue when trying to log in error Data received was malformed. This was after everything has been running fine today.

Yes I have gold and I am a paid member here as well.
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20 / M
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Posted 1/29/13
I have the same prob as everyone else, when I try to log in it gives the malformed data notification. Guess I'll be watching the new Amnesia episode on here >.<
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Posted 1/29/13 , edited 1/30/13
I was watching BTOOOM last night and now all the episodes are gone. Updated my bday and mature content. It's been On my queue for awhile now. Did you guys remove it or could it be a glitch? I know there are still a couple bugs to figure out so I was just wondering.


EDIT: It wasn't in my queue anymore on xbox, even though it is in my crunchyroll queue, but it still showed the show under "All Anime" or whatever, but when you clicked on it, all the episodes were gone.
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27 / M
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Posted 1/29/13
I can't login to crunchroll on my Xbox it says the data retrieved from the request was malformed
6052 cr points
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28 / M
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Posted 1/30/13

Bjaker wrote:



Just pushed new encodes on this. Please try again in a few hours and let me know if it works better!


Watched the video a few hours ago and it played fine. There is still some occasional skipping of a few seconds here and there in the later episodes, but that might just be server side since the quality sometimes drops for a few seconds too.
16145 cr points
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28 / F / Texas, USA
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Posted 1/30/13
Is there any progress on fixing the skipping during playback? Every single video I watch via Xbox skips a hand full of times. I have to be sure to hold onto my controller while watching in case I have to rewind suddenly. Which I always do. :|

I never have to do this with Netflix.
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Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/30/13


It shouldn't be doing this unless you have connection issues.

Are you streaming via Wi Fi or a Wired connection?

Can you run speedtest.net on your computer and tell me what your results are?
28055 cr points
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29 / M
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Posted 1/30/13
Okay the past 3 weeks I have had no problems with the xbox app.

Lately it seems via xbox it just lags non stop and gets stuck on the loading button. This didn't happen at all before and seems to just happen constantly now. Now it's just constantly getting stuck on the loading circle and sometimes going to service unavailable.

While if I watch something on my PC there is 0 lag and it's as smooth as usual.

I'm using the wireless with my xbox and my pc is only a few feet away.

I'm not sure why it's went to hell recently, but was fine before?

Speedtest shows my connection is just fine on my PC.
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