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Xbox 360
4ri0ch 
39019 cr points
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M / Seattle, WA
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Posted 12/22/12 , edited 12/23/12

mendo_shutaro wrote:

I'm currently getting the error "Crunchyroll Server Unavailable Please try later" in the Xbox app. It was working fine, then pop, it dropped dead. Repeated attempts see it play for a few seconds then die again.


Having the same problem on episode 5 of My Little Monster. "Sorry the Crunchyroll server isn't available right now. Please try again later. For more information, go to www.xbox.com/status" --which shows that it should be up and running.

Love the app in general, hopefully any kinks can get straightened out quickly.

edit: Watched a few other shows and they worked fine, My Little Monster's issue cleared up on its own after a few hours. Weird.
5 cr points
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Posted 12/22/12 , edited 12/22/12
Hi. I can't get the free trial to work. I enter my Card information and it says it's incorrect. I re-enter it and it still doesn't work. Help please.
16012 cr points
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Posted 12/22/12
The same is wrong with Btoom ep.5
12013 cr points
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33 / M
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Posted 12/23/12
Im having some issues with the streaming quality. When you launched the Xbox-app everything worked smooth and nice but after a day or two the quality on the stream varies from the best quality to the worst with 20 second intervals. There is no issues with my connection or with my Xbox. Really annoying.
15007 cr points
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38 / M
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Posted 12/24/12
Nothing I select works. All I ever get is the stupid buffering circle then the unable to connect to server message. I hope this gets fixed soon.
16053 cr points
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27 / M
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Posted 12/24/12 , edited 12/24/12
Decided to come back to the Xbox app to see if the Crunchyroll Server Unavailable error still happens. Everything was working alright then as if on cue it happened again in the middle of an episode of My Little Monster. :(

Happens every time at 18:34 of Episode 6
16153 cr points
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29 / F / Texas, USA
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Posted 12/25/12 , edited 12/25/12
I've already reported this via your contact form but I'll go ahead and post about it here too.

First of all THANK YOU FOR THE XBOX APP. No really, thank you. I've been wanting this for a very long time and it was the only thing holding me back from getting a paid membership.

That said, the app is very well done. Simple, easy to navigate, just great. :D

However I have encountered a little problem during playback. Every once and awhile the video will suddenly skip back or forward a few seconds for no apparent reason. I have noticed other users making similar comments so I know I'm not the only one. My connection is pretty good, I have no playback issues in other apps and I've never had playback issues on the site itself.
24036 cr points
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31 / M
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Posted 12/26/12 , edited 12/26/12
I'm getting the 'Crunchyroll Server Unavailable' error a lot. It's happened frequently during Fate Zero, Naruto Shippuden, and Horizon in the Middle of Nowhere. I suspect it would happen no matter what show I watch. I've got plenty of bandwidth, and it's happening at all times of the day, from the late morning to the evening.

Love the app UI and availability on 360 (I have the PS3 and like the 360's UI better) but the consistent server error makes it frustrating, as I literally almost never make it through an episode of anything without it occurring.

Thanks!
Posted 12/26/12
maybe you can help me i signed into an account on the xbox app then when i tried to sign into my very own account and it keeps signing me into the previous account i had used
Otter Modder
29544 cr points
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21 / M / Florida
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Posted 12/26/12
Try removing the device on the first account and adding it on the second.
16242 cr points
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102 / M / Tomobiki-cho
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Posted 12/26/12
I'm finding that the Xbox app struggles to stream anything in HD, - it rarely gets above 2 bars of connection. My Xbox is wired though, so this isn't some random wi-fi issue. If I try the same video on my computer I can stream 1080p without problems, so I know my connection is okay.

So my question is, are the CR Xbox servers at maximum load or something? Are they struggling to keep up?
15007 cr points
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38 / M
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Posted 12/26/12
This app is pretty much useless on my xbox. Very frustrating
Posted 12/26/12
thats the problem i dont know the information on the other account he changed it that' why i had to make my own
xrave1 
16009 cr points
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Posted 12/27/12 , edited 12/27/12
I have been waiting for this app since I joined because my Xbox is my primary and I feel the ps3 app is a bit glitchy. However I am so disappointed that the Xbox app doesn't seem to stream anything in HD. My quality is terrible even though I have a 35 mbps download. None of my other Xbox apps have issues.
12013 cr points
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33 / M
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Posted 12/27/12
It would be good to get a response from the Crunchyroll-Team.
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