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Xbox 360
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Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/11/13


Still happening right now?
When did you watch Shippuden 283?
3011 cr points
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33 / M
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Posted 1/11/13
Still getting constant buffering every five seconds on any show after around 5pm. Xbox wired directly to router. Other streaming services (Netflix, Amazon, Youtube) work just fine.

Not too impressive of a two week trial, so far.
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Posted 1/11/13

Bjaker wrote:



Still happening right now?
When did you watch Shippuden 283?


Still happening right now, and I was watching it less than 24 hours ago when it began to cut out. Periodically it always gives me this 'Crunchyroll Server Unavailable' Error...the full message states 'Sorry, the Crunchyroll server isn't available right now. Please try again later. For more information, go to www.xbox.com/status.'

I do this, and it even says Crunchyroll is up and running.

Now I know this has nothing to do with my internet, because everything else is running perfectly alright. and it seems to be only that episode! (So far) that it is 100% locking me out of finishing on there. I mean, sure I could stop complaining and just watch that one episode on the site on my PC but...blah
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33 / M
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Posted 1/12/13
Getting the "Server Unavailable" error today. This is ALSO happening on your PS3 app. All other streaming works fine.
1014 cr points
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Posted 1/13/13
The app refuses me to log in even though I just signed up for the free premium. I am losing valuable hours here!
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26 / F
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Posted 1/13/13
This buffering issue is driving me nuts. I don't understand why we should have to pay for a service we aren't really getting. I just want to watch some anime but its not really watching if it stops every few minutes x.x
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26 / M / San Antonio
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Posted 1/13/13

Jazzmarazz wrote:

The app refuses me to log in even though I just signed up for the free premium. I am losing valuable hours here!


Are you putting in the correct login information? I only ask because your username does not have a star next to it indicating your account is on a premium membership or free trial.
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Posted 1/14/13 , edited 1/14/13

-Chris311- wrote:


Jazzmarazz wrote:

The app refuses me to log in even though I just signed up for the free premium. I am losing valuable hours here!


Are you putting in the correct login information? I only ask because your username does not have a star next to it indicating your account is on a premium membership or free trial.


Ok, so you're telling me that CR thinks I have no premium. I only have one account and my receipt is from last night.
I have only one order number in my account, which is the free 14 days (completed). Should I contact support?
52753 cr points
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26 / M / San Antonio
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Posted 1/14/13

Jazzmarazz wrote:


-Chris311- wrote:


Jazzmarazz wrote:

The app refuses me to log in even though I just signed up for the free premium. I am losing valuable hours here!


Are you putting in the correct login information? I only ask because your username does not have a star next to it indicating your account is on a premium membership or free trial.


Ok, so you're telling me that CR thinks I have no premium. I only have one account and my receipt is from last night.
I have only one order number in my account, which is the free 14 days (completed). Should I contact support?


Yes, contact support using the form at the following link. http://www.crunchyroll.com/help?topic=contact


One of the customer support people will be able to help you sort this all out.

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Posted 1/14/13
I did, thanks Chris.
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Bjaker 
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33 / M / San Francisco
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Posted 1/15/13


Sorry for the delay in response!
It's ep 283 of Shippuden right, let me know and I'll try pushing new encodes for it.
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Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/15/13


Can y'all please run the following and let me know the results in here?

http://www.crunchyroll.com/help?topic=video#5.1
Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com
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Posted 1/15/13

Bjaker wrote:



Can y'all please run the following and let me know the results in here?

http://www.crunchyroll.com/help?topic=video#5.1
Rather than : cp150757.edgefcs.net
Can you please use : v1.lln.crunchyroll.com


On the Xbox or computer?
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 1/15/13


On your computer.
32009 cr points
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26 / F
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Posted 1/15/13
Ill have to wait until I can access my computer, but ill do it the first moment I get thanks
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