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Post Reply Missing guest pass
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33 / M
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Posted 3/19/16
Pretty sure that limit is for redeeming guest passes, not for having them to give out.

Adding my name to the list. Last guest pass was December and the timer says 2 months.
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Posted 3/19/16
That doesn't look right to me. I’m supposed to get every 30 days a guest pass but for net next I have to wait 2 month?
I also didn't get the 3 passes before that.


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28 / M / Wisconsin
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Posted 3/20/16
Last guest pass I received was in January. Nothing for February and March was supposed to be coming up soon, but it says another 26 days. When I checked late February, early March. It said 16 days.
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30 / M / Dallas, TX
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Posted 3/21/16

SilentDrifter wrote:

Last guest pass I received was in January. Nothing for February and March was supposed to be coming up soon, but it says another 26 days. When I checked late February, early March. It said 16 days.


They've been broken for a while now. There are multiple other threads where it's been confirmed; just not this one, it seems.
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28 / M / Wisconsin
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Posted 3/21/16

eyeofpain wrote:


SilentDrifter wrote:

Last guest pass I received was in January. Nothing for February and March was supposed to be coming up soon, but it says another 26 days. When I checked late February, early March. It said 16 days.


They've been broken for a while now. There are multiple other threads where it's been confirmed; just not this one, it seems.


Yeah, I never really noticed until yesterday. Oh well.
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21 / F / Canada
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Posted 3/22/16

sushiyummy32 wrote:

i havent received one since the start of my subscription...


Same here...

And also...
Chiiun 
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Posted 3/24/16
Any updates on when it will be fixed? It's been about 3 months...
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Posted 3/24/16
Been since November of 2015 for me.
Crunchyroll, I subscribe for this feature as well as the quick release times for episodes.
Come on...
"Receive a free 48-Hour Premium+ Guest Pass for every 30 days you are a Premium Member. Gift the Guest Pass to your friends so they can experience the Crunchyroll Premium+ Membership!"
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Posted 3/25/16
I've had my Premium for about a month and a half and when the first month came around I didn't get any guest passes.
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46 / F
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Posted 3/25/16
So has anyone actually looked at the broken guest pass generator? Is there an estimated time to do something about it?
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Posted 3/26/16
Signal boosting this to let my rage be known.

First the Samsung thing now this... it's like you really want me to stop giving you my money!
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Posted 3/26/16
I've had my premium membership since December. It's now almost April and have yet to see a single one. It would be nice to see an official update on this problem.
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31 / F / Pa, USA
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Posted 3/27/16
I too have not received a guest pass since December and it is saying I will not be getting one for another two months. I normally don't worry about this but I have a friend at work who I would like to give it to and just feel like its the principle of the matter at this point. Especially after reading through this thread and seeing how long this issue has been ongoing and how it seems as though no one on the support end really gives a ....
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Posted 3/28/16
Add me to the list of people who have not received any guest passes since December 2015; and that guest pass just expired, so now I have no guest passes available to give at all. I've just sent a query to customer support including a screenshot of the page that has all the pertinent information.
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Posted 3/28/16
I've received a response to my support query, which included the following:


This is a known issue that's actually affecting a number of users, and our team is hard at work putting together a fix.
[ ... ]
Thank you for your patience and keep an eye on the forums for any new announcements.

So it does appear to be on the radar.
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