Crunchyroll on Xbox Live
63879 cr points
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34 / M / Orlando
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Posted 1/9/13
Am I the only person who has to sign in with my account info every time I open the app on Xbox Live? It wasn't like this for the first couple weeks the app was up. This just started a couple days ago. I switch back and forth between CR and games a lot and I have relatively long email address, so this is becoming quite obnoxious.
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25 / M
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Posted 1/9/13
nope no problems like that, but i have seen sometimes it will skip when ur watching a anime . u know u can just sign in with ur username so u don't have to put in ur email address.
17292 cr points
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M / Houston, Texas
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Posted 1/9/13
Yeah, thats the case with me too. Its gotten quite annoying.
Otter Modder
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21 / M / Florida
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Posted 1/9/13
Not sure how you guys missed this which is just the same answer that was in the Xbox thread that you should use going forward.
Posted 1/9/13
lol yeah, except that this solution does nothing at all to solve the problem. Just one of many issues with the 360 app that CR has no legit fix for yet.
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26 / M / San Antonio
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Posted 1/9/13 , edited 1/9/13

tarotarokat wrote:

lol yeah, except that this solution does nothing at all to solve the problem. Just one of many issues with the 360 app that CR has no legit fix for yet.


The Xbox app was just recently released and CR is working on bug fixes, this stuff does not happen over night. The fix that beardfist also suggested has worked for several other Xbox users as well. If your problem still does not get fixed after trying all of the suggested fixes so far, you can contact CR customer support directly using their Contact Us page. http://www.crunchyroll.com/help?topic=contact

I see you like to compare CR to Youtube. Youtube released an app for the PS3 months ago and it still does not work at all for many people, including me, and that is from a company with thousands of staff workers that makes hundreds of millions in revenue compared to CR that has less than 50 employees and only has a fraction of the revenue that Youtube has.
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 1/9/13


If you're having issues having to log in repeatedly...

Can you please try the following.

1. Log out of the app on your Xbox.
2. Go to the following link: https://www.crunchyroll.com/acct/?action=devices
3. Deactivate the listed Xbox.
4. Log into the app again on your Xbox.

This should resolve the problem.
If not, please let me know.

Also... please use the Xbox thread, thanks!
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