Un-watchable on the PS3?
18011 cr points
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28 / F / Port Charlotte, F...
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Posted 1/18/13
We have tried several times with different shows but the stuttering and freezing in the video is every couple of seconds. Bandwidth is not an issue, we can easily stream HD Netflix, HD Crunchyroll (on the PC), and more all at the same time with no delays.

We have a 1st Gen 60GB PS3, and we are located in the US.

Anyone got any ideas?
806 cr points
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37 / M / Charleston, SC
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Posted 1/18/13

NinjaCakeGirl wrote:

We have tried several times with different shows but the stuttering and freezing in the video is every couple of seconds. Bandwidth is not an issue, we can easily stream HD Netflix, HD Crunchyroll (on the PC), and more all at the same time with no delays.

We have a 1st Gen 60GB PS3, and we are located in the US.

Anyone got any ideas?


This is not the first complaint that I've read about this. No good suggestion at this point...except get on a laptop or pc. Sorry.
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22 / M / West-Central Florida
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Posted 1/18/13
Diodrin's right. The PS3 app is just...not good. It's not normally as bad as you're describing it as being, but that may just be because your PS3 is old.

If you have an HDTV with a VGA (also known as RGB) cable jack in it, you could attach your PC to your TV. Better yet, if you have a laptop with an HDMI cable jack, you could do that instead. Laptops that don't have HDMI jacks tend to have VGA jacks. If you use a VGA cable to connect to the TV with, you'll also have to buy an audio cable. These cables look like the ends of headphone cords, except it's on both ends of the cable.
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24 / M / Portland, Oregon
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Posted 1/18/13

NinjaCakeGirl wrote:

We have tried several times with different shows but the stuttering and freezing in the video is every couple of seconds. Bandwidth is not an issue, we can easily stream HD Netflix, HD Crunchyroll (on the PC), and more all at the same time with no delays.

We have a 1st Gen 60GB PS3, and we are located in the US.

Anyone got any ideas?


Crunchyroll app for some reason has a memory leak problem that they haven't fixed. I am not sure if it's due to lack of development or if it's just the PS3 giving them a hard time. For some reason lately it has stopped happening for me and PS3 works completely fine. But I definitely spent a good portion of time raging at the app due to it giving me so much trouble. Sometimes it will work perfectly without problems, other times it's hard to get videos to play.
52753 cr points
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26 / M / San Antonio
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Posted 1/18/13

NinjaCakeGirl wrote:

We have tried several times with different shows but the stuttering and freezing in the video is every couple of seconds. Bandwidth is not an issue, we can easily stream HD Netflix, HD Crunchyroll (on the PC), and more all at the same time with no delays.

We have a 1st Gen 60GB PS3, and we are located in the US.

Anyone got any ideas?



Have you contacted support yet?

While there have been a lot of complaints about poor performance, there have also been a lot of people who haven't had any issues and a lot of people who have had their issues fixed after doing troubleshooting with CR support.

I suggest contacting support using the Contact Us page.

jree78 
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36 / M / Houston, TX
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Posted 1/21/13
I think it might be older PS3s that might have this problem, I have the brand new PS3 and it works perfectly and it's never had a problem and I got it in October. They are trying to fix the memory leak problem but I guess it's taking a lot of programming to do it.
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28 / M
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Posted 1/21/13
I use to have this problem a lot myself. However a friend of mine suggested that I don't watch movies from "My Que" and instead just find and watch them from the anime list. Kind of sucks though seeing as some of the anime shows listed on the website are not on the anime list through the PS3 app. Added them to the "My Que" list only to have my PS3 freeze up and have me do a forced shut down.

But yea. Try playing anime from the anime list instead of the Que.

PS3 Slim 160GB
Otter Modder
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21 / M / Florida
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Posted 1/21/13
The exact problem you were/are having is because you do not have mature content enabled.
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