freezing and kicking
17010 cr points
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26 / F / CA
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Posted 1/20/13
I have two major problems with my PS3 app. The first is that it will occasionally skip or freeze either the video or the entire system. When the video freezes, I can sometimes work around it by fast forwarding past it, letting it play for a second, then rewinding to just after the point where it froze. Sometimes, I try to restart the app but it sometimes doesn't fix itself until until I restart the entire PS3. The video will also, on occasion, just skip to the next episode. What is really bothersome is how I seem to be constantly kicked from the Playstation Network, which only happens when I'm using Crunchyroll. It wouldn't be a problem if I could still stream while signed out, but it will kick me several times then usually skip to the next episode or completely flip out if/when I manage to finally sign back in. Between all the time wasted from these freezes and kicks, I'm sure I could have watched several episodes. That seems like quite a waste to me since I am paying for the app. When will these problems be fixed?
1mirg 
54617 cr points
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21 / M / United States of...
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Posted 1/20/13
Well....the ps4 is gonna come out this year...So, you can just wait :/
52753 cr points
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26 / M / San Antonio
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Posted 1/20/13

Phreeque wrote:

I have two major problems with my PS3 app. The first is that it will occasionally skip or freeze either the video or the entire system. When the video freezes, I can sometimes work around it by fast forwarding past it, letting it play for a second, then rewinding to just after the point where it froze. Sometimes, I try to restart the app but it sometimes doesn't fix itself until until I restart the entire PS3. The video will also, on occasion, just skip to the next episode. What is really bothersome is how I seem to be constantly kicked from the Playstation Network, which only happens when I'm using Crunchyroll. It wouldn't be a problem if I could still stream while signed out, but it will kick me several times then usually skip to the next episode or completely flip out if/when I manage to finally sign back in. Between all the time wasted from these freezes and kicks, I'm sure I could have watched several episodes. That seems like quite a waste to me since I am paying for the app. When will these problems be fixed?


There is a PS3 thread that you can post your problem in. You will get a quicker response their. http://www.crunchyroll.com/forumtopic-771376/playstation-3

If you want an even quicker response, contact CR support using their Contact Us page. http://www.crunchyroll.com/help?topic=contact


As for the PSN issue, Sony just did major maintenance and it seems they are still having some issues. That may or may not be what is causing you to sign out randomly.

Usually the problems of videos continuing on to the next episodes is usually attributed to an unstable internet connection. The random disconnects from PSN can also be caused by an unstable connection.

If you contact CR support someone will be able to help you troubleshoot to help figure out what may be causing these issues.
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26 / F / CA
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Posted 1/20/13
Thanks ^_^
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