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taiseng_8514998 11 cr points Send Message: Offline	Permalink Reply Quote Posted 1/24/13 Hi, Does anyone know what is going on with the subtitles for new TVB dramas posted on Tai Seng? The new dramas Friendly Fire and Missing You suddenly switch from English Subs to Chinese Subs at episode 13. Something similar has also happened, in the reverse, for Inbound Troubles. Thanks
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 1/24/13 Spoiler Alert! Click to show or hide taiseng_8514998 wrote: Hi, Does anyone know what is going on with the subtitles for new TVB dramas posted on Tai Seng? The new dramas Friendly Fire and Missing You suddenly switch from English Subs to Chinese Subs at episode 13. Something similar has also happened, in the reverse, for Inbound Troubles. Thanks I'll shoot an email to Tai Seng to see if they have any information to give me.
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taiseng_8514998 11 cr points Send Message: Offline	Permalink Reply Quote Posted 2/4/13 Thanks for looking into this. Did you get any response? I e-mailed taiseng-tech@crunchyroll.com three weeks ago, and mytv@taiseng.com two weeks ago, but never receive a response. Pretty frustrating that this is happening to their newest dramas. It seems like such a clear error, I'm sure they did not intend to post half the episodes with English subs and the other half with Chinese.
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 2/5/13 Spoiler Alert! Click to show or hide taiseng_8514998 wrote: Thanks for looking into this. Did you get any response? I e-mailed taiseng-tech@crunchyroll.com three weeks ago, and mytv@taiseng.com two weeks ago, but never receive a response. Pretty frustrating that this is happening to their newest dramas. It seems like such a clear error, I'm sure they did not intend to post half the episodes with English subs and the other half with Chinese. Not yet, still waiting.
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taiseng_8514998 11 cr points Send Message: Offline	Permalink Reply Quote Posted 2/12/13 Thanks, hopefully we will hear something soon. On a related note, when I attempt to watch the drama Wish and Switch I get a message that the video is unavailable. Do you know if this is something Crunchyroll can fix or is it also something that Tai Seng has to address? Thanks
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 2/14/13 Spoiler Alert! Click to show or hide taiseng_8514998 wrote: Thanks, hopefully we will hear something soon. On a related note, when I attempt to watch the drama Wish and Switch I get a message that the video is unavailable. Do you know if this is something Crunchyroll can fix or is it also something that Tai Seng has to address? Thanks Are you trying to watch on iOS or on PC? I would check the video on a PC to see if it is available still / if there is more information.
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taiseng_8514998 11 cr points Send Message: Offline	Permalink Reply Quote Posted 2/14/13 I have only been trying on PC, no iOS. I just get the exclamation mark inside of a yellow triangle and the message "Sorry, this video is unavailable. "
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Customer Support Manager Bjaker 20722 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 2/15/13 Spoiler Alert! Click to show or hide taiseng_8514998 wrote: I have only been trying on PC, no iOS. I just get the exclamation mark inside of a yellow triangle and the message "Sorry, this video is unavailable. " I would reach out directly to Tai Seng: mytv@taiseng.com
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taiseng_8514998 11 cr points Send Message: Offline	Permalink Reply Quote Posted 2/15/13 I'll give it a shot, but so far I have not had very good experiences with e-mailing problems to mytv@taiseng.com.
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