Choppy shows
Swaiy 
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Posted 1/27/13
My problem is the choppiness of the shows. This only happens every couple of days but it is sincerely annoying. I'll start watching a show and the streaming will either start and stop (this is the choppiness) or will stop completely, at which point i have to "rewind" the video to start it again only to have it happen again about 5-10 seconds after passing the previously stopped point. This is the only site that happens on and I am considering canceling because of it. Aside from this I think Crunchyroll is great, it has brought me many of my favorite animes and even my favorite of all time.

Could anyone tell me why this is happening?

SPECS:
18 meg download speed (tested these speeds while the show was frozen)
1.4 meg upload speed
gtx 570 x2 sli
4.2 ghz processor
SSD 120 gig
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1000 watt PSU
12 gigs RAM
The Wise Wizard
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Posted 1/27/13 , edited 1/27/13

Swaiy wrote:

My problem is the choppiness of the shows. This only happens every couple of days but it is sincerely annoying. I'll start watching a show and the streaming will either start and stop (this is the choppiness) or will stop completely, at which point i have to "rewind" the video to start it again only to have it happen again about 5-10 seconds after passing the previously stopped point. This is the only site that happens on and I am considering canceling because of it. Aside from this I think Crunchyroll is great, it has brought me many of my favorite animes and even my favorite of all time.

Could anyone tell me why this is happening?

This is often a problem with either the CDN server or a point in the route to it. (You can have a fast connection, but one of the routers in the hop to that server is dropping packets or has other problems it can be like having a car with a 500 HP engine with fouled spark plugs).

The solution is to either either another route to the server or even another server. This can sometimes be accomplished by refreshing the video, but it is very hit and miss.

The alternative is to change your DNS settings. If you are using the default, try Google DNS. If you are using Google DNS, try OpenDNS, or run something like GRC DNS Benchmark and choose something fast from the list.

I would actually call this more of a workaround than a fix, however, since the problem is still there. As noted, the problem in some cases isn't even with CR's CDN.


Perhaps if CR grows to the over 3 million paying members Hulu currently enjoys, they too can enjoy a dedicated quality of service team, but they still have about 2.9 million premium members to go.

Goldom 
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Posted 1/28/13 , edited 1/28/13
For reference, I totally ignored the DNS suggestion in the video help guide, because I thought, "I'm already on OpenDNS, that can't be it."

But that was it. I tried switching to Google's instead, and found that pinging the server got me a totally different IP - and much smoother video. (Despite, oddly, actually having a far worse ping and longer tracert) So do try switching between your ISPs, OpenDNS and Google to see if that helps.

Or maybe it was just coincidence, we'll see if it lasts.
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