Mystery Box Help?
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Posted 1/31/13
So last week (Saturday the 26th i believe) crunchyroll had the daily deal with the 30 mystery anime dvd box!
So i paid for it and it appears in my order history as "Paid, Pending Fullfillment"
However it's been like that for nearly a week and the email said that the estimated delivery time was 1-2 weeks
I am aware that it is not yet past the time of delivery and will continue to wait patiently, but if i could get a response on why it is taking so long to process the order and ship it I would be most grateful!!

You guys do an amazing job with the site and I love it. However this was my first daily deal purchase so I'm also curious if it usually takes this long to process and ship these kinds of orders. The main reason I'm curious is because i ordered a Lucky Star OVA (S) DVD from crunchyroll ( through RightStuf the same company that is handling this promotion) and I got it in my possession within a week.

Anyways if someone could give me a few answers and possibly a rough estimate on how long it might take that would be super awesome!!!
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Bjaker 
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Posted 1/31/13

pika1995 wrote:

So last week (Saturday the 26th i believe) crunchyroll had the daily deal with the 30 mystery anime dvd box!
So i paid for it and it appears in my order history as "Paid, Pending Fullfillment"
However it's been like that for nearly a week and the email said that the estimated delivery time was 1-2 weeks
I am aware that it is not yet past the time of delivery and will continue to wait patiently, but if i could get a response on why it is taking so long to process the order and ship it I would be most grateful!!

You guys do an amazing job with the site and I love it. However this was my first daily deal purchase so I'm also curious if it usually takes this long to process and ship these kinds of orders. The main reason I'm curious is because i ordered a Lucky Star OVA (S) DVD from crunchyroll ( through RightStuf the same company that is handling this promotion) and I got it in my possession within a week.

Anyways if someone could give me a few answers and possibly a rough estimate on how long it might take that would be super awesome!!!


As soon as the product has shipped the order history will be updated with the tracking information and you'll be alerted via email.

What we quote on Daily Deals is 2-4 weeks. It generally does not take the full 4 weeks.
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Posted 1/31/13
Thanks for the info
You guys reply fast! Keep up the good work!
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Posted 2/4/13
It said 1-2 weeks however, I'm still waiting on mine and have seen others got theors already and heard I shouldn't count on the status update and just wait for it to arrive, however it is pretty vague on it all and might cause jumpy customers to never do business again, because not many are as patient as me or most others :/ I just hope I get it before friday or ill be worried is all but I'm sure it will arrive befpre friday.
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Bjaker 
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Posted 2/5/13


Due to the overwhelming popularity of the Deal it has taken us a little longer than expected to ship the product.

Mystery boxes are right now hitting the mail!

If you do not receive the box my March 15th, please let us know so we can follow up with the vendor and have another shipped.
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Posted 2/5/13
very cool, very cool.
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Posted 2/6/13
Well I am happy to hear that they are being shipped I am a little disheartened to read the March 15th arrival time as a possibility. Being 2 weeks almost since I ordered and hearing that doesn't really make me feel too good. Lets just hope there is something good in the box :l
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Posted 2/6/13

Shikimory wrote:

Well I am happy to hear that they are being shipped I am a little disheartened to read the March 15th arrival time as a possibility. Being 2 weeks almost since I ordered and hearing that doesn't really make me feel too good. Lets just hope there is something good in the box :l

Its starting to sink in now, and I finally grasped "march 15th" and I gotta say, whats up with that? I've never ordered anything that yook over 2 weeks. And thats counting ebay like 5 years ago, and mine still doesn't even say its beem shipped. So I'm wondering now a lot of things...
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Bjaker 
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Posted 2/6/13


The Deal was -VERY- popular.
I can not say how many we sold, but it was a lot.
It takes time to package and send out that many orders.

Sorry.
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