Post Reply Why does it says "unable to retrieve data"
17255 cr points
Send Message: Send PM GB Post
21 / M / Dark side of the...
Offline
Posted 2/23/13
I keep trying to see the pet girl of sakurasou on my ps3 and it keeps saying that any tips

btw mature video are enabled so thats not why.
Kill la Moderator
AHTL 
76609 cr points
Send Message: Send PM GB Post
24 / Norway
Offline
Posted 2/24/13

hellz_yeah305 wrote:

I keep trying to see the pet girl of sakurasou on my ps3 and it keeps saying that any tips

btw mature video are enabled so thats not why.


As stated in most of the recent help threads, there are currently some problems with the PS3.
So all we can do for the time being is wait till Monday, because none of the techies work on weekends.

http://www.crunchyroll.com/forumtopic-793229/magicians-academy-gone-ps3-issues

Vegetable Support Manager
Bjaker 
36385 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 2/26/13


Please let me know if you're still encountering this issue.
17255 cr points
Send Message: Send PM GB Post
21 / M / Dark side of the...
Offline
Posted 2/26/13
It got fixed for a while, but now i cant even see my queue.
37175 cr points
Send Message: Send PM GB Post
32 / F / Southwest USA
Offline
Posted 2/26/13
Yeah crunchyroll on my ps3 doesn't work either. It only loads half the time and it doesn't load everything or shows that I'm not logged in and IF I can actually get to the shows none of them load.
17016 cr points
Send Message: Send PM GB Post
M / USA
Offline
Posted 2/26/13
I'm having issues with PS3 as well. Most times the video is slow while the audio is normal. Now it says unable to retrieve data.
Vegetable Support Manager
Bjaker 
36385 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 2/27/13
There was another short outage last night which has since been resolved.

Apologies again, everyone.
37 cr points
Send Message: Send PM GB Post
61 / M
Offline
Posted 2/28/13 , edited 2/28/13

Bjaker wrote:

There was another short outage last night which has since been resolved.

Apologies again, everyone.


Please see the last post in this thread: http://www.crunchyroll.com/forumtopic-793259/crunchyroll-completely-snafu-having-problems-read-this-first
Vegetable Support Manager
Bjaker 
36385 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 2/28/13


Cool! I actually saw this after it was posted.
Also, because I work with Starry she emailed me all this information.
Can you tell me what in there I should be looking at? Thanks!
37 cr points
Send Message: Send PM GB Post
61 / M
Offline
Posted 2/28/13
> ...Can you tell me what in there I should be looking at? Thanks!

Though I'm pretty sure all the bold-faced items are important to various people, the 2nd one in particular is what I was commenting on - in fact, the FIRST post of that thread pretty much relates the multi-day problem being seen out here.

Based off reports from my hooked-on-Crunchyroll-Korean-dramas spouse, episodes within a series are out of order or not there - ..."before 10 would be there, now 5" as well as simply being out of order - "5, then 1, then 4, then 8". This is a relatively new thing, The problems being about a week old now.


Vegetable Support Manager
Bjaker 
36385 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Online
Posted 2/28/13



Then yes. I was aware of the issues when the post were made and also when Starry emailed me.
Flingo is not Crunchyroll so any issues with Missing episodes through Flingo powered services need to go to their forums:

http://forum.flingo.org/
37 cr points
Send Message: Send PM GB Post
61 / M
Offline
Posted 2/28/13
> ...Flingo is not Crunchyroll so any issues with Missing episodes through Flingo powered services need to go to their forums:

Okay, great - I tend to visit both places when problems crop up - Crunchyroll folks seem to be more attentive to forum posts.

Your response is appreciated (but, as a pointed aside, I would think the business side of Crunchyroll (not necessarily the tech side) would also be interested in resolution of these types of problems - at least interested enough to shoot off an email to Flingo saying something like "What's this? Are we upsetting customers?")...

I"ll head over to flingo now...
You must be logged in to post.