Terribly Performance
16003 cr points
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35 / M
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Posted 2/27/13
I'm getting horrible streaming performance from CrunchyRoll. I started this service not too long and was happy with the quality. Lately, though, videos have been choppy and constantly buffering. I couldn't log in on my xbox due to "malformed data" even though i'd been on there before. Now sitting at my desktop with a 30 MB internet connection, I can't get even a 480p stream to come through smooth.

If this doesn't improve, i'll be forced to cancel my account.
3077 cr points
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25 / M
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Posted 2/28/13
I'm right there with you man. I have been subscribed to crunchyroll for years (under a different name) and for the most part they have been great but... The passed month or so... every time I try to watch an anime... which is often, I watch a LOT of anime... I always have problems now where the video just isn't loading fast enough. They need to get this fixed ! PLEASE READ THIS CRUNCHYROLL!

I pay for this service and the passed month or so has been nothing but hassle.
15189 cr points
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32 / UK
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Posted 2/28/13
Same experience here, sometimes the service is good but when it's bad it's next to impossible to watch.
Vegetable Support Manager
Bjaker 
35285 cr points
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33 / M / San Francisco
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Posted 2/28/13 , edited 2/28/13


Please remember that 'Contact Us' is the fastest way to get assistance with the problems you're encountering.
Please use the appropriate device specific thread going forward (Or just email me!)

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