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Post Reply Can't Switch From Anime Membership to All Access?
Mono-no-Aware 
3346 cr points
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26 / M / ロンドン、カナダ
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Posted 2/28/13
So I evidently signed up only for the Anime membership, when I really wanted the Anime/Drama combo. Going to my settings to change my plan, my only options are:

Anime Membership: 1 Month Renewal
Anime Membership: 3 Month Renewal
Anime Membership: 12 Month Renewal

But I cannot find drama in said list.

So I head over to the Premium Plan Comparison page and try to upgrade to the All Access Membership, to which I always get the reply:

"Cannot find an eligible upgrade product for your current membership."

What gives? I just want you to take my money :p
beardfist 
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Posted 2/28/13
Spoiler Alert! Click to show or hide
If you send a message to support, they can take care of it for you.
Mono-no-Aware 
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Posted 2/28/13
Shall do. Thanks
Customer Support Manager
Bjaker 
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32 / M / San Francisco
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Posted 2/28/13
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Emailed ya! Let me know if you need further help!
Mono-no-Aware 
3346 cr points
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Posted 2/28/13
All solved; much obliged. Wonderful site!
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