Post Reply Remaining Membership Days Missing
12005 cr points
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Posted 3/4/13
I had the free trial, and then was apparently billed for 1 month a few days ago. I searched around the site and found the Cancel Membership under Settings. However, when I cancelled the subscription so that I would not be billed for any more months, it took away the month of Mem that I had already paid for. I want access to my remaining Mem days that I paid for already, but I do not want to be billed in the future.

I want the correct amount of Membership time returned to me - that is, the number of days I had left when I cancelled. I do not want to be given less days than I paid for, just because a response takes so many days to come back to me.
Otter Modder
42364 cr points
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23 / M / Florida
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Posted 3/4/13
You should send support an email. They respond faster to those.
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 3/4/13


And that's how much faster I respond to emails!
Looks like I emailed you back about 5 hours ago!
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