Post Reply Crunchyroll Anime membership
10018 cr points
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20 / M
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Posted 3/6/13
I have a Vanilla Mastercard prepaid card and there's currently 18.97$ CAD on it. I want an Anime Membership for a month long for 6.95$. I completed the billing information correctly (About 20 times) and when I send it, it says:

Error Processing Payment for Order #A(A lot of numbers)

Sorry, it seems as though your payment information is invalid. You have not been charged for this transaction. Please check your order status page for more details.

I hope someone can help me,

Thanks in advance.



poupou24
Otter Modder
42364 cr points
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23 / M / Florida
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Posted 3/6/13
I have never used this type of card myself, but I have used a visa prepaid card to buy online stuff before and at the time I had to register it beforehand. I took at a look at the US site and saw this:

Due to changes in applicable law, gift cards purchased after March 31, 2012 may not be used for international transactions or purchases. Please use gift cards for domestic U.S. transactions or purchases only.

Not sure if this applies to Canadian bought cards, but I didn't see it on the Canadian site. You will get a faster response from support if you send them a direct message.
10018 cr points
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20 / M
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Posted 3/6/13 , edited 3/6/13
Thanks for you reply, I sent them a direct message like you said.
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