22176 cr points
Send Message:   19 / M / CA
 Offline
|
I have many episodes in my queue and kind of like to have the episodes i've watched recorded as so. Lately, though, I have found that after watching an episode it does NOT record the episode as "Been watched" and thus my queue becomes all screwed up. I don't think it does it as much when i watch on my desktop computer. But it definitely happens when i watch on my iPhone ( the device i watch most on). Is there some method or way I can get my iPhone to record the episodes? I think it might have something to do with cookies maybe? I haven't tried yet, but am still looking for answers. Thanks!  |
|
Forum Moderator
147441 cr points
Send Message: 18
Offline
|
YuuTang wrote:
I have many episodes in my queue and kind of like to have the episodes i've watched recorded as so. Lately, though, I have found that after watching an episode it does NOT record the episode as "Been watched" and thus my queue becomes all screwed up. I don't think it does it as much when i watch on my desktop computer. But it definitely happens when i watch on my iPhone ( the device i watch most on). Is there some method or way I can get my iPhone to record the episodes? I think it might have something to do with cookies maybe? I haven't tried yet, but am still looking for answers. Thanks! :D
Please feel free to reach out to us using the 'Contact Us' link below!
Or go here:
http://www.crunchyroll.com/help?topic=contact
|
18684 cr points
Send Message: 20 / M / Florida
 Online
|
Spoiler Alert! Click to show or hide YuuTang wrote:
I have many episodes in my queue and kind of like to have the episodes i've watched recorded as so. Lately, though, I have found that after watching an episode it does NOT record the episode as "Been watched" and thus my queue becomes all screwed up. I don't think it does it as much when i watch on my desktop computer. But it definitely happens when i watch on my iPhone ( the device i watch most on). Is there some method or way I can get my iPhone to record the episodes? I think it might have something to do with cookies maybe? I haven't tried yet, but am still looking for answers. Thanks! :D From what I have heard, a simple logout/login fixes this problem. Try that and see if it helps.
|
|
Customer Support Manager
22076 cr points
Send Message: 32 / M / San Francisco
Offline
|
Spoiler Alert! Click to show or hide YuuTang wrote:
I have many episodes in my queue and kind of like to have the episodes i've watched recorded as so. Lately, though, I have found that after watching an episode it does NOT record the episode as "Been watched" and thus my queue becomes all screwed up. I don't think it does it as much when i watch on my desktop computer. But it definitely happens when i watch on my iPhone ( the device i watch most on). Is there some method or way I can get my iPhone to record the episodes? I think it might have something to do with cookies maybe? I haven't tried yet, but am still looking for answers. Thanks! :D
What version of the app are you on?
|
22176 cr points
Send Message: 19 / M / CA
Offline
|
Spoiler Alert! Click to show or hide Bjaker wrote:
Spoiler Alert! Click to show or hide YuuTang wrote:
I have many episodes in my queue and kind of like to have the episodes i've watched recorded as so. Lately, though, I have found that after watching an episode it does NOT record the episode as "Been watched" and thus my queue becomes all screwed up. I don't think it does it as much when i watch on my desktop computer. But it definitely happens when i watch on my iPhone ( the device i watch most on). Is there some method or way I can get my iPhone to record the episodes? I think it might have something to do with cookies maybe? I haven't tried yet, but am still looking for answers. Thanks! :D
What version of the app are you on?
I think im running on the newest version. Doesnt give me an options to update in app store. I think logging out then logging back in worked, i'll have to try it again once i watch some more episodes.
|
41624 cr points
Send Message: 20 / M / United States of...
Offline
|
Just a fyi, if you are unsure the episode you have watched has been marked down, as something you have viewed before hand. Just check out the history section in the queue area. Please note, there is a "clear history' button, on the far right. The iPhone might have a "auto clear history" issue here, on via iPhone and such. Since your desktop seems to be not effected by this issue. So, your iPhone might be autoclearing your viewing history, while crunchyroll is trying to keep the information. But, your iPhone might have a 'full memory' and you might not have cleared your history, on via phone. There are many things which can cause this issue, I know of one or two things which 'autoclear' everything. They tend to clear out your login information, viewing history, and sometimes (mattering on the brand) will clear out your accounts 'history' section. But, for the sake of certain. I am just gonna guess your memory is full, and you have yet to clear out your history on via iPhone. Try doing that, and watch a full ep of something. Then see if it will mark it down in your history section.
|
22176 cr points
Send Message: 19 / M / CA
Offline
|
1mirg wrote:
Just a fyi, if you are unsure the episode you have watched has been marked down, as something you have viewed before hand. Just check out the history section in the queue area. Please note, there is a "clear history' button, on the far right. The iPhone might have a "auto clear history" issue here, on via iPhone and such. Since your desktop seems to be not effected by this issue. So, your iPhone might be autoclearing your viewing history, while crunchyroll is trying to keep the information. But, your iPhone might have a 'full memory' and you might not have cleared your history, on via phone. There are many things which can cause this issue, I know of one or two things which 'autoclear' everything. They tend to clear out your login information, viewing history, and sometimes (mattering on the brand) will clear out your accounts 'history' section. But, for the sake of certain. I am just gonna guess your memory is full, and you have yet to clear out your history on via iPhone. Try doing that, and watch a full ep of something. Then see if it will mark it down in your history section.
Memory is definitely not full haha. And my episode history does have episodes in it, just not the new ones I have watched. I tried logging out and then logging back in, and it seemed to recorded the episodes properly. I think the problem came from not exitting the Crunchyroll app full on the iPhone ( double tap menu button and fully close the app down).
|
Post Reply
Episodes in queue not recording as "watched" 
Follow us on Google+ 
