Paypal refund
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Posted 3/20/13 , edited 3/20/13
Hi,

I installed the CR app on my Panasonic tv.
I log in, but i keeps telling my i have to login during this 14 day trial,( activate)

And today i found out CR books 8.99 from my paypal account ?

I have never authorized that. U should have first ask me if i want to be a member. Not the just making me a member after 14 days

Please refund my 8.99 to my paypal account.
I dont want the membership, app working or not

i have send u guys a contact email + screenshot of the paypal data.
How come u guys just make me a member, i have never used the app.
Its a free trail right ?

Greetings Rik Kraaijenbrink

Sailor Candy Moderator
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Posted 3/20/13
Please feel free to reach out to us using the 'Contact Us' link below!
Or go here:

http://www.crunchyroll.com/help?topic=contact
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Posted 3/20/13 , edited 3/20/13
i did

just wanted a quick answer, and maybe u can tell why the app keeps asking me to activate on my tv.
Revolver Dogelot
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Posted 3/20/13

KrAaY wrote:

i did

just wanted a quick answer, and maybe u can tell why the app keeps asking me to activate on my tv.


Then sending that email was the smart thing cause those are the folks who will help you out!

As for the trial thing... part of the free trial is that you have to sign up for a recurring payment, and if you don't cancel the trial before the 14 days are over it assumes you want to keep the service and charges you

Just wait for a response to that email and they will help you out!
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Posted 3/20/13
Oke, i thought i could decide later on, after a email for example....that would have been nicer imo.
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