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Post Reply CR Bucks Page not loading
7219 cr points
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18 / M / Hamilton, New Zea...
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Posted 3/31/13
Exactly what the title says The Earn CR Bucks page isnt loading for me and since I pay for my membership by topping up my CR Bucks by phone I cant get a membership.

Sorry for bad grammar.
Sailor Candy Moderator
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Posted 3/31/13

deadlyravingkid wrote:

Exactly what the title says The Earn CR Bucks page isnt loading for me and since I pay for my membership by topping up my CR Bucks by phone I cant get a membership.

Sorry for bad grammar.


It's ok!


Please feel free to reach out to us using the 'Contact Us' link below!
Or go here:

http://www.crunchyroll.com/help?topic=contact
7219 cr points
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18 / M / Hamilton, New Zea...
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Posted 3/31/13

alexwithcandy wrote:


deadlyravingkid wrote:

Exactly what the title says The Earn CR Bucks page isnt loading for me and since I pay for my membership by topping up my CR Bucks by phone I cant get a membership.

Sorry for bad grammar.


It's ok!


Please feel free to reach out to us using the 'Contact Us' link below!
Or go here:

http://www.crunchyroll.com/help?topic=contact


hey i used that yesterday and i still haven't got a response.
7219 cr points
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18 / M / Hamilton, New Zea...
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Posted 4/5/13
bump still got no response.
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18 / M / Hamilton, New Zea...
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Posted 4/11/13
please help I really want to get premium back and there's no other way i can get it
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Bjaker 
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Posted 4/11/13


Check your Spam / Trash.

Here is the email that I sent on the 1st of April:

Hello deadlyravingkid,

Thank you for your inquiry.

Does this happen in every browser?
Regards,
~Bjaker

Baker McDonald
Customer Support Lead
Crunchyroll, Inc.
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18 / M / Hamilton, New Zea...
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Posted 4/13/13

Bjaker wrote:



Check your Spam / Trash.

Here is the email that I sent on the 1st of April:

Hello deadlyravingkid,

Thank you for your inquiry.

Does this happen in every browser?
Regards,
~Bjaker

Baker McDonald
Customer Support Lead
Crunchyroll, Inc.


Iv'e tried on other browsers i get a similar problem(not the same) and still cant get premium.
7219 cr points
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18 / M / Hamilton, New Zea...
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Posted 4/14/13

Bjaker wrote:



Check your Spam / Trash.

Here is the email that I sent on the 1st of April:

Hello deadlyravingkid,

Thank you for your inquiry.

Does this happen in every browser?
Regards,
~Bjaker

Baker McDonald
Customer Support Lead
Crunchyroll, Inc.

also i checked through all my mail and i didn't find this message from you.

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Bjaker 
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Posted 4/15/13


Sorry for the delay!
Little sister got married this weekend so I was MIA.

Can you take a screenshot and post it here for me?
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18 / M / Hamilton, New Zea...
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Posted 4/15/13

Bjaker wrote:



Sorry for the delay!
Little sister got married this weekend so I was MIA.

Can you take a screenshot and post it here for me?

Oh congrats um here is what i get on Google chrome
and i get this on all other browsers ive tried (Mozilla Firefox, Internet Explorer, Opera) .

Otter Modder
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21 / M / Florida
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Posted 4/15/13
As for why it is not showing up in chrome, that would be AdBlock. It is preventing it from loading.

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18 / M / Hamilton, New Zea...
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Posted 4/15/13

beardfist wrote:

As for why it is not showing up in chrome, that would be AdBlock. It is preventing it from loading.



k sweet I switched off my ad block but now chrome is getting the same prob as the other browsers
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Bjaker 
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Posted 4/16/13



Can you give screenshots now? I'm having no issues at all loading the page in any browser.
7219 cr points
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18 / M / Hamilton, New Zea...
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Posted 4/17/13 , edited 4/17/13

OK here is what I get on all browsers now
I think it might have something to do with the fact that I live in New Zealand
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Bjaker 
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33 / M / San Francisco
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Posted 4/17/13


What does it actually say in the center of the page there?

Have you tried contacting Super Rewards? It looks like the page is loading fine, but something is wrong and is preventing you from purchasing CR Bucks.
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