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Post Reply Need Help on Membership
2005 cr points
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Posted 4/8/13
Okay so after I signed up for the free trial I decided would not be able to pay membership right now and thought I had cancelled my subscription, so anyway after getting billed today a charge of $6 I immediately cancelled my subscription in doing so I have lost all of my benefits, which yes I know is normal but not right away? I was just charged for a month and after cancelling my continuation of billing I am not able to use the site? This seems a little unfair, I just paid out $6 for nothing, all because I didn't want my next month to catch me off guard and bill me, I wasn't expecting it to cancel my account immediately, does anyway have any advice so I could at least get my moneys worth instead of paying $6 for nothing...

Thanks in advance

Rest
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41531 cr points
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Posted 4/8/13

Restaside wrote:

Okay so after I signed up for the free trial I decided would not be able to pay membership right now and thought I had cancelled my subscription, so anyway after getting billed today a charge of $6 I immediately cancelled my subscription in doing so I have lost all of my benefits, which yes I know is normal but not right away? I was just charged for a month and after cancelling my continuation of billing I am not able to use the site? This seems a little unfair, I just paid out $6 for nothing, all because I didn't want my next month to catch me off guard and bill me, I wasn't expecting it to cancel my account immediately, does anyway have any advice so I could at least get my moneys worth instead of paying $6 for nothing...

Thanks in advance

Rest


Before canceling your membership, it should have been stated that the membership would cease functioning immediately. Since you may have overlooked this and did not mean to immediately cancel your membership, I have reactivated your membership and disabled it from renewing so that you can enjoy the remaining membership you have without worrying about being charged again.

Please let me know if you need further assistance.
2005 cr points
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Posted 4/8/13
Yes I am assuming I did, thank you very much
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