Post Reply Premium Membership & Ads (Android App)
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43 / M
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Posted 4/25/13
I don't know if this has been problem has been encountered and reported before, but shifting through literally hundreds of topics is not an easy thing, so I'll start a new thread.

I recently was given a 30-day trial offer for an Anime Membership (which I accepted), and when the free month expired, I didn't cancel my membership. According to the Premium Membership Comparison page, I should be getting ad-free streaming on my Android app, but it's still pestering me to upgrade to a premium membership & interrupting my video stream with commercials. I double checked the card I used for my subscription & I was charged for this month, and my profile page shows I am still an Anime Member. Please help.
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Bjaker 
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Posted 4/25/13


Howdy!

No worries at all.
You can also use the Android thread for Android issues.

Can you please try logging out of your account on the device and then logging back in?

Best,
-Baker
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Posted 4/25/13
I shall try that. Thanks.
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