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Attack on Titan air time
22021 cr points
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Posted 5/12/13
Anyone else upset with the fact that Crunchy Roll posted an article saying that Attack on Titan was so awesome that they were going to be releasing it 4hrs earlier than normal? Since then only episodes 3 and 4 have held up to that. Episode 5 was way later than a normal scheduled show and when leaving for work last night at 10pm EDT, episode 6 was set to release at 11am EDT this morning yet when I come home its now set to 9:50pm EDT? Da fuq? Needless to say I'm quite upset with this. Everyone is going nuts over this show and so they tell us they are going to get it to us faster and yet its taking longer than any other show now.
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31 / M
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Posted 5/12/13
I agree with you Elite, the only thing worse than the crunchyrolll delay of the show is the people that try to defend it, if it were a long running show that wasn't as popular it wouldn't be so bad, still not good but not as bad, but for it to be as they put it "THE" anime to watch, It reflects poorly on crunchyroll especially if free services have the episode out. While the occasional hiccup is unavoidable and understandable albeit inconvenient, 2 weeks in a row on the same show is not something to just say "oh well" about.
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Posted 5/12/13
Instead of rushing it out to get it released earlier because it's THE show to watch, why not go back to the original release time.. . this is the second time you delayed the show and don't even have a air time up.
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CA
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Posted 5/12/13
Any chance we can get some kind of news on when this will be out? At least a confirmation of if it will be out today would be nice. Right now I'm seeing "6:50pm PDT" as the listed release time but, can't know for sure if that's really the time it will be out. :<
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31 / M
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Posted 5/12/13
20 min. after the delayed time and still not out, honestly the only thing worse than the delays is the lack of communication, you get a generic excuse/apology on the side of the page after you click on the series looking for the episode, CR needs to communicate issues and when they'll be resolved better.
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Posted 5/12/13
You're air times are worse than free sites and many of us are paying members... please fix these problems and give us actual explanations for the delays.
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27 / M / St Louis Mo
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Posted 5/12/13
just think it's still not out on HULU or funmation yet ether so id be willing to bet Kodansha droped the ball
Queen of Support
starry 
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Posted 5/12/13


Hey guys!

There have been delays on the publisher's end and we are working with them to resolve it.

Thank you for your patience and sincere apologies for any inconvenience.
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27 / M / St Louis Mo
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Posted 5/12/13

starry wrote:



Hey guys!

There have been delays on the publisher's end and we are working with them to resolve it.

Thank you for your patience and sincere apologies for any inconvenience.

Thanks for the reply starry
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Posted 5/12/13
My delayed release time was 7:50 pm MDT but as of the time of this post it's 10:04 pm MDT and no show. I'm not very happy to tell the truth because some of us want to watch these things the first day they come out but also have to sleep do to school or work. Seriously just go back to the original release time so you Don't have any more problems.
Engineer
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28 / M / California
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Posted 5/12/13 , edited 5/12/13
Original release time or not, unfortunately there is a technical issue with the licensor's delivery system causing a delay for the video to be delivered to us. As for the 7:50 pm MDT release time, that was not the intended release time. That listed time goes by the time the previous episode aired. Generally the time stays the same week to week but, due to the delays we've been having with AoT, the time listed for i was not accurate. The only accurate expected release time is when the episode itself is listed as Coming Soon with an exact release time as that is manually set.

That said, we're working to get a stable release time so that this doesn't keep happening as we're just as upset about it as everyone else.
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31 / M
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Posted 5/12/13
Sorry I don't mean to be an ass but this is just awful handling of this first it's delayed last week, it sucks but it happens got over it, poor communication last week a 1-2 sentence blurb on the side of the show page isn't good enough, especially with all the hype about the show and how every 4 or 5 news items is about it in some way except none of it is useful information. Then another delay this week, pushing it but still not over the edge, again the same poor communication but I know where to look, again the 2 sentence we're sorry it'll be out later, with a new air time, and just before that time a third sentence is added saying the new time isn't actually an expected release time. It's now 3 hours later and still no episode and we've only gotten a forum response within the past hour that's about 14 hours too late. First off delays like this need to be nipped in the bud, secondly if they are going to happen there needs to be a message on the front page right in the middle in plain view with a message saying something to the effect of "sorry it's late, the delay is from the publisher not us, you'll get it in x number of hours if not sooner" Let me emphasize when a show I'm really into is delayed the last thing I want to see is a caption-contest for that show especially with no concrete word on what's going on. This doesn't inspire confidence in the service, I'm aware that there are many other titles and I've watched them but fansubs are still out there and inconsistencies with a pay service that's also lacking one of the big 3 (while one is ended and the other is on filler - not crunchyroll's fault but doesn't help matters) . Long story short delays are annoying but poor customer service is what really aggravates me.
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28
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Posted 5/12/13
Wow a lot of anger out there. Feel bad for me, as this is not licensed for my region so I can't watch it here at all despite my paid subscription
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27 / M / Connecticut
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Posted 5/12/13
You guys really can't just be a little more patient? I have to wait months, if not, a whole year for a new episode of Gundam Unicorn.
Keep your panties on.
Duraga 
39141 cr points
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28 / M
Online
Posted 5/12/13
Really?? Does it matter if its by a hour or a day... it gets aired when it gets aired...Bitching about poor customer service that CR has nothing to do with is pointless. Are you so spoiled or have no such life that it actually matters?
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