Problem in canceling membership
Posted 5/18/13
I would like to cancel my membership because I'm concerned that I might get charged when the free trial ends.

However everytime I try it, This message always shows:

(You cannot cancel your free trial while your billing information is being validated. Please try again at a later time)

Can someone please help/confirm when how long my info is validated. I just really wanna cancel my membership.
Posted 5/18/13
Also I do not have enough money to pay for the premium
Kiki's Customer Support Service
Kiki 
100410 cr points
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F / Nova Scotia
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Posted 5/18/13
It usually takes 24 hours. You have 14 days to cancel. But if you want to cancel right now, here's the link:

http://www.crunchyroll.com/exit_survey?id=6695379

Just fill out the exit survey and press submit. :]
Posted 5/18/13
Thank You very much
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