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Post Reply Fullscreen is bugging out
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Posted 5/23/13
Whenever I change the video I'm watching to fullscreen, it has a severe drop in quality from what it should be. I've been having this problem for about 7 hours and it's been bugging me. It's not a problem with the normal video quality because zooming in got me a better picture than the fullscreen. Would appreciate a response if anybody knows what the problem is.
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Bjaker 
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Posted 5/23/13


Can you email support for help or post some screenshots of what happens?
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Posted 5/23/13
This is a capture from a scene of Attack on Titan episode 6

This is the fullscreen of the shot


This is the screen just zoomed in


Notice that the fullscreen looks much more pixelated than when it is zoomed in almost as far (from the preview they both look a little blurry but for example the thin lines on her jacket and the part of the sword that looks like a hand brake on a bike)
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Posted 5/23/13
Just noticed that the shot I took doesn't have subtitles, but they are heavily pixelated for 1080p as well, which doesn't make sense to me because the subtitles and the video are separate on this site.
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Bjaker 
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Posted 5/23/13


Is this happening in all browsers?
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Posted 5/23/13
Figured out a way to bypass this. All I'm doing is doing the separate window view and pressing F11 for fullscreen and it works with only a small black border to compensate for the bar at the bottom that doesn't disappear. Almost the same as what the fullscreen should be without the pixelation so I can deal with waiting for this problem to be fixed.
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Posted 5/23/13

atwitchyferret wrote:

Figured out a way to bypass this. All I'm doing is doing the separate window view and pressing F11 for fullscreen and it works with only a small black border to compensate for the bar at the bottom that doesn't disappear. Almost the same as what the fullscreen should be without the pixelation so I can deal with waiting for this problem to be fixed.


Right click the video player, go to settings, and make sure "Enable hardware acceleration" is ticked.

Or you could press the full screen button before the video starts playing so that the video player is initialised to 1920x1080 (or whatever your screen resolution is) instead of the size of the regular player (960x570). This only works until you exit full screen though. This is a problem with the video player, and has been for a long time. It seems that the area the video can play inside is stuck at 960x570 even in full screen, so the video doesn't scale properly and requires hardware accelerated scaling to compensate.

The reason your bypass works is probably because by doing that you are actually changing the size of the video player, since the windowed player resizes based on how big you make it.


And if that doesn't solve it, also note that when you right click the video player there are options for video smoothing and subtitle smoothing.
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Posted 5/23/13
Just tried it with firefox and it works like usual. Thank you
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Posted 5/25/13
This suddenly started happening to me too. It never was a problem before, but now the only way around it for me is to go to fullscreen before the video starts plying.
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Posted 5/26/13
Yeah I've also been having these problems for the past few days, it's getting really annoying.
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Posted 5/26/13
I am having full screen issues as well. I'm glad too see that it was not just me.
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Posted 5/27/13 , edited 5/27/13
Well, it would seem that i have found a fix - possibly ^_^

Right click your video player and click "Enable subtitle smoothing" and for the sake of it enable video smoothing :P
Talk about luck, i just tried it out of frustration.
Hope it is all better
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