How do i get refund back?
Posted 5/26/13 , edited 5/26/13
I had one year Anime Membership membership. And i spent 59.99 for the membership from last year. My membership expired on May 24th 2013. I thought that crunchyroll will notify me when my membership expire but instead they just charged me $59.99 from my vista card without me noticing. Right now I canceled my membership but i am not sure if i gonna get my refund. It sent me an email saying that My subscription cancellation request for your Crunchyroll Anime Membership has been processed. Effective immediately, you will no longer be able to enjoy HD-quality video and early access to the hottest titles out there....... I don't want to spend 59.99 for nothing. Please help thx
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31 / M / California
Posted 5/26/13 , edited 5/26/13
This should be under the Support forums, or just hit "Contact Us" under the site map. They will tell you if you can qualify for a refund. They do not want to lose you as a possible future customer so either they will keep your membership up for the rest of the year (as the $59.99 term) or refund.

But I have had many subscriptions, and most all the time they do not give refunds, no matter the site.
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