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Post Reply Ability to turn off subtitles?
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Posted 5/26/13
Hi, I'm learning Japanese and I got a a crunchyroll membership in part of that process due to the vast amount of titles you guys offer. I'm trying to watch Random Hero and I want NO SUBTITLES. English - my native language - subtitles make it so that I don't have to work in order to watch which forgoes the entire point of learning Japanese. Right now I'm watching with Portugese subs because I don't know that language, but it's still distracting. Help?
Otter Modder
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Posted 5/27/13 , edited 2/7/16
If you right click on the video, you have an option to turn off the subtitles. Unfortunately, this has to be done on a per-video basis, but CR is aware of the desire to have no/Japanese subs as on option.
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Posted 5/29/13 , edited 3/16/15
Note that some shows have "hard coded" subs so they cannot be turned off. Example this season: Valvrave the Liberator.
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Posted 4/3/15
Reviving an old thread. Is there a way to turn off subs on the PS4?
The Wise Wizard
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Posted 4/4/15

RPG_Rambo wrote:

Reviving an old thread. Is there a way to turn off subs on the PS4?

AFAIK, subs on all devices are hard coded (i.e., included in the video, not as a separate overlay that can be toggled).

Devices = Everything that isn't using the web browser player.

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Posted 4/4/15
That is what it looked like. Thanks for the reply. Unfortunately there are a lot of liberties taken with the translation and a lot of them are not entirely accurate. Fun for reading and no so inaccurate that they misrepresent the situation, but off enough that it bothers me when I hear them say one thing and the subs have this slightly different thing... It is causing a fun internal debate rather than allowing me to enjoy the show.

Anyhoo Thanks a lot!
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Posted 6/29/15
I think there should be something done about that- if possible. Shouldn't it be easy for crunchyroll to add that option? I'm also learning Japanese, and trying a membership now I thought I could turn off the option-- it makes me really reconsider paying for a membership at the moment. I hope there can be something that can be done!
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Posted 6/30/15
Yeah it is very frustrating when I want to watch an anime without subtitles. I know that some anime have it hard coded but I think on the Consoles, there should be an option to disable subtitles as well.
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Posted 7/25/16 , edited 9/14/16
It's July 2016 and we still can't turn off subtitles globally... ゴゴゴゴゴゴゴゴゴゴゴゴゴ
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Posted 10/13/16
It's funny this thread stretches back so far. It's October 2016. Still no subs options on PS4. I just went premium to watch shows to help study Japanese. I'm really disappointed turning off subs isn't an option. If I have to sit at my computer to watch Crunchyroll without subs, I might as well cancel premium and go back to using Viki. I only chose CR because there's a PS4 app I can use to watch in comfort on my TV. Sigh...
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Posted 10/13/16

SuperTanooki wrote:

It's funny this thread stretches back so far. It's October 2016. Still no subs options on PS4. I just went premium to watch shows to help study Japanese. I'm really disappointed turning off subs isn't an option. If I have to sit at my computer to watch Crunchyroll without subs, I might as well cancel premium and go back to using Viki. I only chose CR because there's a PS4 app I can use to watch in comfort on my TV. Sigh...


The subtitles are hard coded into the video. In order to allow for disabling subtitles, the player would need to be completely re-worked, and the entire catalog may need to be re-encoded, depending on what file formats are required for the new app. It should also be noted that CR staff have stated in the past that they are en entertainment company, not an educational service.
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Posted 11/3/16

eyeofpain wrote:

The subtitles are hard coded into the video. In order to allow for disabling subtitles, the player would need to be completely re-worked, and the entire catalog may need to be re-encoded, depending on what file formats are required for the new app.


I understand that, but as a paying customer (and like most end users for almost any service), I simply don't care for technical excuses. If the player needs re-working, then they should re-work it. It's a video streaming app, not an open-world video game. It's not a complicated piece of software. If the entire catalogue needs re-encoding, re-encode it. So it takes a couple of high-end PCs a year (or more) to grind through it all - no big deal. Start somewhere and roll it out gradually. It wouldn't cost much at all. Way I see it, they just took a bunch of shortcuts at the expense of the end user to save time and money, while other paid video streaming services offer full subs switching on every device without an issue.


eyeofpain wrote:

It should also be noted that CR staff have stated in the past that they are en entertainment company, not an educational service.


Even if this goes without saying - which it does - I think this is an incredibly obnoxious and dismissive thing to say to a customer that's requesting nothing more than what is generally considered to be a basic, standard feature of video streaming services.

Either way, I've had an amazing time with my CR account in the past month since that comment, so I'll be keeping premium regardless. It's such a great service, and I'm happy to support their work.
The Wise Wizard
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Posted 11/4/16

SuperTanooki wrote:

I understand that, but as a paying customer (and like most end users for almost any service), I simply don't care for technical excuses. If the player needs re-working, then they should re-work it. It's a video streaming app, not an open-world video game. It's not a complicated piece of software. If the entire catalogue needs re-encoding, re-encode it. So it takes a couple of high-end PCs a year (or more) to grind through it all - no big deal. Start somewhere and roll it out gradually. It wouldn't cost much at all.

Regardless of what you believe it would cost, would the benefit to CR's bottom line exceed that cost? I doubt it.

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Posted 19 days ago
Just came here to say that I joined to check out the service and I will not be continuing my subscription because you can't turn subtitles off on an Ipad plus no option for Japanese subtitles.
Der Zoodirektor
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Posted 19 days ago , edited 19 days ago

wnezumi wrote:

Just came here to say that I joined to check out the service and I will not be continuing my subscription because you can't turn subtitles off on an Ipad plus no option for Japanese subtitles.


We do not have licenses to subtitle in Japanese. Subtitles are hardcoded on the apps for technical reasons. Many devices are simply not powerful enough to play content with soft subtitles reliably, or do not even support it.
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