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Post Reply Xbox 360 Login Issue
Ohwo 
15007 cr points
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Posted 6/4/13
Hi,

I can't login to my account on the 360. i registered yesterday and am on the free trial. i can login to the site with no problems but on the 360 it always says "Incorrect login information"

i am 100% sure that i am using the right login information with no typos. i tried to login alot and had to type in the information every time.

i live in austria and have xbox live gold.

pls help
Bjaker 
59765 cr points
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37 / M / San Francisco
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Posted 6/5/13


Ohwo wrote:

Hi,

I can't login to my account on the 360. i registered yesterday and am on the free trial. i can login to the site with no problems but on the 360 it always says "Incorrect login information"

i am 100% sure that i am using the right login information with no typos. i tried to login alot and had to type in the information every time.

i live in austria and have xbox live gold.

pls help




You need a Premium Membership as well as Xbox Gold.
104679 cr points
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56 / M / U.S.A. (mid-south)
Online
Posted 6/6/13

Ohwo wrote:
i registered yesterday and am on the free trial.

Your profile does not reflect that you are on a premium account. Did you actually start the free trial for a premium account, or did you simply sign up as a free user?

Ohwo 
15007 cr points
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Posted 6/6/13
yeah. i used my credit card to register but cancelled after one day because i couldn't login...

i was a premium member at the time...
Visual Designer
30079 cr points
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30 / M / San Francisco
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Posted 6/7/13

Ohwo wrote:

yeah. i used my credit card to register but cancelled after one day because i couldn't login...

i was a premium member at the time...



Could you write into Customer Service and I can look through your information there?

Thanks,
-Porkington
Ohwo 
15007 cr points
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Posted 6/20/13
ok working now. i changed my password to a simplier one. this rocks!

thanks for the help
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